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  • #183767

    Good day,

    I’m trying to install WooCommerce with this theme, but whenever I try to complete its setup by clicking on “Install WooCommerce Pages” or “Skip setup” I get the following message:

    “You do not have sufficient permissions to access this page.”

    The site is fresh installed, and I’m the only user and have admin privileges, so don’t know exactly what’s happening.
    I’m using latest version of WordPress and WooCommerce, along with the updated version of Replete.

    If there’s a need for temporary access to the site, I can provide.

    Thanks,
    Dave

    #184302

    Hey iDavidDeSmet!

    You can try switching to any of the default WordPress themes and trying the install that way. As far as I know there isn’t anything within the theme that would be causing a conflict with write privileges and it is most likely just a quirk in the ability for that user to write or create pages. So either a weird chmod issue or maybe something to do with root user privileges on the server.

    Cheers!
    Devin

    #184392

    Hi Devin,

    Thanks for the reply.
    I’ve just checked with a default WP theme as you suggested and I’m getting the same thing.
    I double checked the folder permissions and everything seems to be ok. Would have to contact Woo regarding this issue.

    Thanks for the help and have a nice day!

    Cheers,
    Dave

    #184397

    Sorry we couldn’t help, it isn’t anything I’ve actually come across so I can’t think of any other possible solutions.

    You may want to try deactivating any plugins that are running just in case there is a conflict there as well.

    #184554

    I Devin,

    No problem, I understand… I’ll keep digging into the problem.

    Thanks,
    Dave

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