Viewing 16 posts - 1 through 16 (of 16 total)
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  • #221254

    I have placed a video on a page just using a video from my media library (I’m not wanting to use YouTube or Vimeo in this case). Rather than having it show up as the default black thumbnail, is there any way to place a custom thumbnail? I’ve seen some support discussion about going through Portfolio and doing it through a slideshow feature or something like that, but I didn’t follow that logic.

    Any thoughts? Page is http://withthisring.org/jointhestory

    #221825

    Hey!

    Use a Shortcode like this instead:

    [video src="VIDEO_URL" width="640" height="360" poster="PUT_THUMBNAIL_URL_HERE"]
    

    Regards,
    Josue

    #222363

    Didn’t quite work: http://withthisring.org/test-page

    Here’s the code I used:
    [video src="http://www.withthisring.org/videos/jointhestory_720.mp4" width="640" height="360" poster="http://www.withthisring.org/images/jointhestoryscreenshot.jpg"]

    #222365

    Hey!

    It’s working, here’s how i see it:

    Cheers!
    Josue

    #222380

    Odd. I’ve checked on Safari, Firefox and Chrome and get a shifted image. I don’t see a feature for me to upload a screen shot, so I’ve uploaded that to this url: http://www.imagestudios.net/screenshot_wtr.jpg

    Thanks for your help in working to resolve this Josue!

    #222388

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #222389
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    #222436
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    #222437
    This reply has been marked as private.
    #222491

    Hi!

    If you log out of your account you can see the reply is marked as private.

    For your issue, if it isn’t working using the WordPress video shortcode you can try using the themes shortcode instead. For reference, here is WordPress’s shortcode information: https://codex.wordpress.org/Video_Shortcode

    Regards,
    Devin

    #223052

    Thanks for this. You say to use the theme’s shortcode instead. But, that shortcode doesn’t allow for any customization of the initial image that shows (the poster image), does it? Is there a way to do that?

    #223053
    This reply has been marked as private.
    #223172

    Hi!

    I just noted that you have a very old version of Enfold (1.3.1), please update to the latest one (2.5).

    Best regards,
    Josue

    #223176

    Hi!

    I added the video shortcode on a Text Block element and it works. Please add this on Quick CSS:

    .wp-video {
    min-height: 500px;
    margin-bottom: 50px;
    }

    Check it here: http://withthisring.org/test-page/

    Cheers!
    Ismael

    #228788

    I updated the theme today and the video now works. In fact, other issues we had cleared up. I hadn’t received any update notices on my dashboard, so I’m guessing I just need to check every once in awhile on your site. Also, I didn’t need to implement the video shortcode in this case it looks like. Thanks so much – you guys are always awesome!!!

    #228843

    You are welcome, glad we could help :)

    Regards,
    Josue

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