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  • #638314

    Let me start with saying that I love this theme. Thank you for continuing to work on it!

    I’ve recently been having issues with our Advanced Layout Editor.

    See this page: http://bellefoundation.org/grantees/

    This page is supposed to have a 2/3 and 1/3 column setup, but whenever I try to save the page the 1/3 column disappears and the content within it is appended to the end of the 2/3 column. I’ve also noticed that if I try to open the first text block (the first 2014 block) it doesn’t show any of the text I previously added, only saying “Click here to add your own text”. When I try to delete this block it deletes all of the block below it, even though they are supposed to be separate text blocks.

    The site is up to date on the Enfold theme and WordPress. I have created a login for you to investigate with if you wish.

    #638575

    Hi jaimemerz,

    Could you change the account to admin rights please? Also, please post the code you are using within the element?

    Regards,
    Rikard

    #638868

    Sorry about that! It’s been fixed and you should be admin now.

    I can’t see the code used in order to send it to you. That text doesn’t show up when I open the editor. The client placed that text, I’m worried they pasted in extra code that shouldn’t have been there.

    #638972

    Hey!

    can you please add on a new page, only hte columns with nothing else, before after or inside and let us know if then it works?
    So we can get the end result somewhere.

    Regards,
    Basilis

    #639013

    Making a new page and saving empty 2/3 + 1/3 columns works just fine (you can see this in the page Grantees Test2). Thankfully we aren’t having this problem on any of the other pages.

    You can also see an older version of the page on the Grantee Test page (/grantee-test/).

    • This reply was modified 7 years, 10 months ago by jaimemerz.
    #639477

    I solved the issue! The client did not close one of the div tags we are using within the text block. I restored a previous revision without that broken code and there is no longer a problem. Thankfully it is fixed, and it worries me that a small mistake like that could break the entire advanced editor.

    #639621

    Hi,

    Great! Yes, unclosed html tags can break the layout of the advance layout builder. Please be careful with the html codes next time. :)

    Best regards,
    Ismael

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