I have not received any response to my support thread for over 6 days. Did you guys put me on a black list because I complained about your response time? I followed all of the steps towards troubleshooting an issue and then your team stopped responding to me.
I am unsatisfied with your customer support service and I would like my money back.
Hey Jon-Paul Amoroso,
I see that Nikko replied to you today. We do not have any blacklists :)
Next time, please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
Victoria