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  • #1243785
    Jon-Paul Amoroso
    Guest

    I have not received any response to my support thread for over 6 days. Did you guys put me on a black list because I complained about your response time? I followed all of the steps towards troubleshooting an issue and then your team stopped responding to me.

    I am unsatisfied with your customer support service and I would like my money back.

    #1244078

    Hey Jon-Paul Amoroso,

    I see that Nikko replied to you today. We do not have any blacklists :)

    Next time, please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    Best regards,
    Victoria

Viewing 2 posts - 1 through 2 (of 2 total)
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