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  • September 19, 2016 at 1:39 am #688231
    lduffin44

    I am trying to import the demo content for Hotel and everytime I try and download it I get the error “Import Not Working, Reload the page and try again.”

    I have looked on the forum and tried to discover solutions with no luck I have tried:

    re-downloading and installing the theme.
    Fresh WP install
    PHP database refresh
    Permalink refresh

    Still no luck installing the demo content. Can you please help me?

    September 19, 2016 at 3:51 am #688247
    Jordan

    Hey lduffin44,

    Thanks for reaching out to us!

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Best regards,
    Jordan

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