Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 10, 2016 at 12:45 am #645877
    Zak

    Hello,
    I am trying to import a demo (construction) but i am getting a message saying it failed and to reload page, but after trying reloading and wordpress reset, its still not working.
    What can I do? Thanks

    June 10, 2016 at 1:21 am #645898
    Vinay

    Hey longolier,

    The login credentials do not work but increasing the memory limit on wordpress and on the hosting server should resolve the issue, please check with the hosting company.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');

    Alternatively demo data can be imported using XML file from Admin > Tools > Import
    Make sure to check the option “Download and import file attachments” while importing. You may need to upload some images from backend once the XML file is imported.

    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Vinay

    June 10, 2016 at 1:39 am #645908
    Zak

    Hey, i try to import the xml file. The file imported but i got the message: Failed to import product_type external
    Failed to import product_type grouped
    Failed to import product_type simple
    Failed to import product_type variable

    I added the line to the wp config file, i am contacting the host now to request increasing my memory limit

    June 10, 2016 at 2:32 am #645931
    Vinay

    Hey!

    See if the hosting provider is able to increase the memory.
    Re-set the database using a plugin like https://wordpress.org/plugins/wordpress-database-reset/ (Please only try this on a site without any data to lose as it will wipe out all data).
    Try and import the demo again.

    Regards,
    Vinay

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