closed not a support questionHi mimishkoum,
Are you running the latest version of the Flashlight theme - 1.7? In the meantime, I'm going to flag the rest of the support team to this thread since I don't have an iPad or iPhone.
Regards,
Mya
Ismael
Moderator
Hi,
I would like to view your site in http://quirktools.com/screenfly/ but it is on maintenance mode.
Regards,
Ismael
mimishkoumish
Member
Maintenance mode is turned off, please check: http://www.vincistarshop.com and please let me know as soon as possible as I'd like to have maintenance mode back on as soon as possible.
Thanks!
Nick
Moderator
Hi,
Please don't forget to do what Peter asked you above.
Does the demo version of Flashlight http://www.kriesi.at/themedemo/?theme=flashlight cause a similar problem on ipad? How about these 4 modified flashlight powered websites?
http://goo.gl/C4LR1 - http://goo.gl/uXOap - http://goo.gl/456eW - http://goo.gl/lc8Af
Thanks,
Nick
mimishkoumish
Member
Where should I add <!-- mobile setting -->
<meta name="viewport" content="width=device-width, initial-scale=0.9, maximum-scale=0.9">?
Which PHP file do I need to add it to?
Also, all 4 modified flashlight powered websites listed above were showing in the same, cropped way as mine on my iPhone.
It doesn't show the full home background picture; instead it cuts off the right portion significantly.
Thank you!
Nick
Moderator
Hi,
Please edit header.php file at the base of your theme, and add the two lines immediately *after* you see
<head>However, if every flashlight power website looks broken on your ipad, I am afraid the problem is with your ipad. It has been tested and used by thousands with an iPad and this is the first time such a problem was reported. I don't know much about ios, but would you try re-installing your browser please.
Thanks,
Nick
I am having the same problem, see my site here: http://www.doubleudoubleo.com. It appears fine on the home page but the background appear cropped when it gets to the portfolio page and single pages.
Nick
Moderator
Hi,
I asked a friend with an iPad to help me out, and we did find the cropping problem discussed in this thread.
The problem is answered here : http://stackoverflow.com/questions/2966803/a-way-to-correct-background-scaling-in-ipads-safari
You can try using the 'quick fix' from the above link (Answer 2 from above link described more thoroughly here http://www.webdesigndev.com/dreamweaver/create-a-full-page-background-image-with-css3)
or add specific CSS and images targeting iPad. (Answer 1 from stackoverflow link above)
In a nutshell iPad expects all background images to be proportional to its resolution 1024 x 768, while your image is 1280 width x 720height. If you crop it to the 'correct' size ratio= (1024/768) = (x/720) which when solved x=(720*1024)/768 ... x = 960px.
So if you crop your image from 1280x720 to 960 width x 720 height (or any image that has the same aspect ratio as 1024x768), then iPad will accept the images without problems.
Thanks,
Nick
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