closed not a support questionhi
when I extract the files from newscast.zip, I have these warnings:
1) copy the folder without encryption?
2) there was a failure to encrypt the folder
I want my original theme, even if I run another download from ThemeForest is the same thing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am waiting for a prompt replay and solution
regards
Massimo
Devin
Moderator
Hi Massimo49,
It looks like there was an issue when downloading the file from your downloads on Themeforest. You should be able to just re-download the zip and extract everything without issue.
If there is an issue with the entire zip that you download from Themeforest, we'll need to alert Themeforest to that and make sure others are not having the same issue.
Alternatively, you can always download the theme files from your current web host to your computer which will allow you to upload them to your new host/domain.
Regards,
Devin
Hi
I have said that I downloaded again from themeforest but the advises already appear when unzip the folder!
You must do somethings for this situation! I change theme on actualy web site when I will get a new newscast.zip folder, you will see in any moment!! So, please, do you want to find a solution or not!
regards
Massimo
Please try to unzip the file on another pc/mac. We didn't receive any other reports about corrupt themeforest zip files yet and this is probably an issue on your end (broken zip/unpacker tool, damaged archive, etc.). You can also try to install 7zip: http://www.7-zip.org/ which works fine with all archives I've tested so far.
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