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November 12, 2011 at 4:39 pm #6911
I purchased CleanCut a few days ago from Kriese and tried to download the template to my Mac. Each time I tried to download, I received a failure message. When I visited the Bluhost site today and tried to install the zip file (that appeared in my download directory of the Mac) via the dashboard section of Bluhost (Install Themes, I was unable to upload the file listed on the download section of my Mac.
I was wondering if there is an easier way to download the purchased template onto the Bluhost site, or to properly download the template onto my Mac.
DennisNovember 12, 2011 at 5:47 pm #55874
we have no other reports about corrupt files so it’s propably a problem with your browser/download manager. Try another browser or contact the Themeforest support: http://themeforest.net/support
Please unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file (which is called cleancut.zip. This zip file is the right file. Go to your wordpress admin panel and navigate to Appearance > Themes. Then select the cleancut.zip file, upload & install it. You can also unpack this zip file and upload the resulting folder via ftp to wp-content/themes.
Also have a look at this tutorial video @themeforest.net: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/November 12, 2011 at 7:08 pm #55876
Okay, I just downloaded the file again from the Theme Forest Website. The total file is approx. 45.9 MB. When I clicked on the file to open, the following files appeared:
1. Cleancut.zip October 3, 2011 968 KB Zip archive
2. documentation_wp October 3, 2011 Folder
3. License October 3, 2011 Folder
4. psd.zip June 21, 2010 43.2 MB Zip archive
5. version.rtf October 3, 2011 4 KB
Please let me know which file I should upload into Bluehost.
DennisNovember 12, 2011 at 7:31 pm #55877November 12, 2011 at 9:48 pm #55878
Thanks Dude, I will give it a try. I was thinking that the larger file @ 43.2 MB would have been the correct file to upload
I’ll let you know if I have any other issues.
DennisNovember 13, 2011 at 8:41 am #55879
Yes – this is a common mistake. Nearly all envato items are packed twice because documentation, image source files, etc. are included too.November 28, 2011 at 2:58 pm #55880
I believe that I uploaded the proper file onto BluHost, my web hosting entity. Now I want to add some pictures to my website using sliders, I believe. Can you let me know if I have to buy additional software to add the sliders onto my website. Do you have a recommended tutorial for me to follow to help implement this feature?
DennisNovember 28, 2011 at 3:51 pm #55881
you don’t need additional scripts, software, etc. – the slider will work out of the box if you configure everything right. Did you read the documentation.pdf which is part of the theme package? Especially the point “E) SETTING UP THE FRONT PAGE”.- is important here.December 1, 2011 at 2:44 am #55882
Dude, I appreciate your response. I believe the issue is in the configuration of the theme. I am new to WP and not familiar with coding and setup requirements. After I purchased the CleanCut package, I simply unzipped the file and uploaded the 991 KB zip archive file into my WP app. I then started to peruse the dashboard and began adding pages.
Can you walk me through the steps to configure the CleanCut theme. I have played around a bit with the dashboard and options but cannot locate any headers under the Appearance tab. I am probably not realizing the potential of the CleanCut theme and would really like to utilize the features of the theme.
I would really appreciate your assistance.
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