Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 18, 2014 at 8:35 pm #280726
    bolangi

    Hi,

    I’ve found that I can no longer edit my home page. The load-content icon is frozen. I see there is a previous post on a similar issue.

    https://kriesi.at/support/topic/edit-page-not-working-anymore/

    However, unlike that issue, only editing the home page is problematic.

    Will appreciate any suggestions, as for the moment I am stuck.

    June 18, 2014 at 8:38 pm #280728
    Yigit

    Hey bolangi!

    You are currently using very old version of Enfold. Please update the theme to the latest version 2.8.1 via FTP – http://vimeo.com/67209750

    Regards,
    Yigit

    June 18, 2014 at 9:32 pm #280771
    bolangi

    Hi Yigit,

    I updated to 2.8.1. My wordpress installation is also up-to-date. However, the problem still remains.

    Joel (bolangi)
    <!–
    Debugging Info for Theme support:

    Theme: Enfold
    Version: 2.8.1
    Installed: enfold
    AviaFramework Version: 1.9.1
    AviaBuilder Version: 0.7
    ML:256-PU:45-PLA:3
    –>

    June 18, 2014 at 9:33 pm #280772
    Yigit

    Hi!

    Please try deactivating all active plugins and check if that helps

    Best regards,
    Yigit

    June 18, 2014 at 9:57 pm #280796
    bolangi

    Hi again,

    I deactivated two plugins, but still edit page shows no content. The plugins page shows all plugins not activated, but the admin menu plugins indicator still shows (1) in a red circle.

    Also, if I click the Default Editor button no content shows. If I now click the Advanced Layout Editor button, there is no response on the page at all.

    Joel

    • This reply was modified 9 years, 10 months ago by bolangi.
    June 18, 2014 at 10:17 pm #280805
    Yigit

    Hi!

    Do you mind creating a temporary admin login and posting it here privately so we can take a look?

    Regards,
    Yigit

    June 18, 2014 at 10:28 pm #280810
    bolangi

    Hi,

    I posted a WordPress admin login with the initial report above.

    • This reply was modified 9 years, 10 months ago by bolangi.
    June 18, 2014 at 10:49 pm #280828
    Yigit

    Hey!

    Sorry i must have overlooked. I just checked your website but i can see advanced layout builder working fine on your homepage – http://i.imgur.com/aX3BwF4.png
    Please flush browser cache and refresh your page a few times. Also, which OS and browser are you using?

    Regards,
    Yigit

    June 18, 2014 at 11:23 pm #280846
    bolangi

    Hey Yigit,

    You hit the bullseye with that! Clearing the cache solved the problem. I’m using Firefox (iceweasel) under Debian Linux.Using another browser (midori) also works fine. I never would have guessed about the browser cache.

    Thanks for taking the time to walk me through this! I’ll recommend your themes, not only for their functions, but also for the support you provide. You may close the ticket :)

    Regards,

    Joel

    P.S. If you have a troubleshooting guide, clearing the browser cache probably is worth mentioning.

    • This reply was modified 9 years, 10 months ago by bolangi.
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  • The topic ‘Edit page not working anymore – home page only’ is closed to new replies.