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5 posts from 2 voices

• Started 1 year ago by Sharon
• Latest reply from Sharon
• This topic is closed
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1. 

   Sharon
   Member

   I have just added the extension to allow printing of the invoices from the website.

   When a customer is using either payment by cheque or bank transfer, is it possible to send a copy of an invoice to a client as a reminder?

   Thanks

   Posted 1 year ago #
2. 

   Dude
   Dude

   As far as I know the customer gets an invoice as soon as the checkout process is finished. Your customers will also get emails if you change the order status (eg to if you received the payment).

   Posted 1 year ago #
3. 

   Sharon
   Member

   That's not really my question. I know that they get an invoice via email straight away. But my client wants to know if there is a way to send a reminder to the customer. Mainly in the case of a customer using the bank transfer or cheque options. If the transfer has not appeared in the bank account after 3 days he would like to be able to give a reminder to organise payment so that the goods can be shipped.

   I have looked at the extensions and I don't think this is possible through the woocommerce setup to do this. I just want to double check that this is the case.

   Cheers

   Posted 1 year ago #
4. 

   Dude
   Dude

   Hey!

   No, that's not possible at the moment. However it's an interesting idea - maybe we'll create this extension :)

   Regards,
   Peter

   Posted 1 year ago #
5. 

   Sharon
   Member

   Thanks Peter

   Posted 1 year ago #

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