Viewing 18 posts - 1 through 18 (of 18 total)
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  • #213613

    Cheers!

    I am almost finished working on Mambocasting’s Site, but I still can’t get the contact form to send an email!
    I apologize for not being able to solve this issue, in spite of all the helpful information supplied

    http://www.kriesi.at/support/topic/contact-form-does-not-work/

    and

    http://www.kriesi.at/support/topic/-1-7-contact-forms-not-sending-email/

    I have installed Configure SMTP and WP SMPT neither of which works EITHER with my own provider’s SMPT email or with a gmail account that I set up exclusively for this. Now, the Enfold Them version is 2.4.4. the child 1.0 (that is normal, I guess). Also, the site was originally developed on my local machine using MAMP- if that matters.

    Suggestions/ help would be very much appreciated.

    Thanks!

    #213649

    Hi Ed!

    Have you tried using a third party plugin like CF7? http://wordpress.org/plugins/contact-form-7/

    Cheers!
    Josue

    #213725

    Hola Josue! Thanks for the tip, but no, I built the whole look of my site using Enfold’s native Contact form builder. And my guess is that it is more a matter of the way that the theme/ site is contacting (or actually, NOT contacting) my STMP. I will look into the plug in that you suggest, but then again that would mean changing my whole design for the page, and that just wouldn’t work, am afraid.

    #213745

    Hey!

    Nearly all input fields are styled with general css rules and it shouldn’t be a lot of work to implement a third party contact form. I installed Formidable on my website and it looks like the default contact form with just a few custom css rules.

    Cheers!
    Peter

    #213752

    Hey!

    I suggested it so we can discard if the issue is theme-related or not.

    Best regards,
    Josue

    #213911

    Dude! Josue! Thank you both, however, the problem is apparently with the smtp settings- or some issue which arose when a tech “support” guy godaddy (withouth my say so- I asked that he redirect traffic from one site I own to my istall, but he instead moved the whole site instead) as I cant even get the wp-admin “I forgot my password” feature to send a mil in (I get a “The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function.” error now) after a few very frustrating hours, I am ready to give this another try. Any suggestions would be welcome.

    #214045

    Hey!

    Your best bet would be to contact them (hosting support), and tell them that the mail() functions is not working.

    Best regards,
    Josue

    #216074

    Hola Josue I have fixed the mail function in my WP install- and Still, can’t get the contact form to work at all. No matter what the settings, on whatever plug in I use, I get a “SMTP Error: Could not connect to SMTP host.” error. Help!

    Clues, anyone?

    #216090

    http://mambocasting.com/#contact

    generated this for my message: Your message has been sent!

    #216112

    Hi!

    Also tested your contact form and got:

    Your message has been sent!

    Cheers!
    Josue

    #216145

    Jes Josue, Ariban, I know, however, from the back end whenever I try to do a test email I get the “SMTP Error: Could not connect to SMTP host.” message.

    And no email ever arrives to my account, regardless, it just appears like the email was sent!

    And if I may abuse your knowledge, I am also struggling to get a picture to display with the link to the site- tried all the different suggestions on the forums, but to no avail!

    :(

    #216151

    Here is the full error report I get from WP SMTP plug in when I try to send an email

    Test Message Sent
    The result was:
    bool(false)
    The full debugging output is shown below:
    object(PHPMailer)#39 (65) {
    ["Priority"]=>
    int(3)
    ["CharSet"]=>
    string(5) “UTF-8″
    ["ContentType"]=>
    string(10) “text/plain”
    ["Encoding"]=>
    string(4) “8bit”
    ["ErrorInfo"]=>
    string(43) “SMTP Error: Could not connect to SMTP host.”
    ["From"]=>
    string(27) ” (Email address hidden if logged out)
    ["FromName"]=>
    string(7) “Damasio”
    ["Sender"]=>
    string(27) ” (Email address hidden if logged out)
    ["ReturnPath"]=>
    string(0) “”
    ["Subject"]=>
    string(47) “WP Mail SMTP: Test mail to (Email address hidden if logged out)
    ["Body"]=>
    string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
    ["AltBody"]=>
    string(0) “”
    ["MIMEBody":protected]=>
    string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.

    ["MIMEHeader":protected]=>
    string(506) “Date: Tue, 28 Jan 2014 23:02:37 +0000
    Return-Path: (Email address hidden if logged out)
    To: (Email address hidden if logged out)
    From: Damasio
    Reply-To: Damasio
    Subject: WP Mail SMTP: Test mail to (Email address hidden if logged out)
    Message-ID: < (Email address hidden if logged out) >
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.4 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
    MIME-Version: 1.0
    Content-Transfer-Encoding: 8bit
    Content-Type: text/plain; charset=UTF-8


    ["mailHeader":protected]=>
    string(0) “”
    ["WordWrap"]=>
    int(0)
    ["Mailer"]=>
    string(4) “smtp”
    ["Sendmail"]=>
    string(18) “/usr/sbin/sendmail”
    ["UseSendmailOptions"]=>
    bool(true)
    ["PluginDir"]=>
    string(0) “”
    ["ConfirmReadingTo"]=>
    string(0) “”
    ["Hostname"]=>
    string(0) “”
    ["MessageID"]=>
    string(0) “”
    ["MessageDate"]=>
    string(0) “”
    ["Host"]=>
    string(14) “smtp.gmail.com”
    ["Port"]=>
    string(3) “465″
    ["Helo"]=>
    string(0) “”
    ["SMTPSecure"]=>
    string(3) “ssl”
    ["SMTPAuth"]=>
    bool(true)
    ["Username"]=>
    string(27) ” (Email address hidden if logged out)
    ["Password"]=>
    string(16) “Shantishanti2014″
    ["AuthType"]=>
    string(0) “”
    ["Realm"]=>
    string(0) “”
    ["Workstation"]=>
    string(0) “”
    ["Timeout"]=>
    int(10)
    ["SMTPDebug"]=>
    bool(true)
    ["Debugoutput"]=>
    string(4) “echo”
    ["SMTPKeepAlive"]=>
    bool(false)
    ["SingleTo"]=>
    bool(false)
    ["SingleToArray"]=>
    array(0) {
    }
    ["LE"]=>
    string(1) ”

    ["DKIM_selector"]=>
    string(0) “”
    ["DKIM_identity"]=>
    string(0) “”
    ["DKIM_passphrase"]=>
    string(0) “”
    ["DKIM_domain"]=>
    string(0) “”
    ["DKIM_private"]=>
    string(0) “”
    ["action_function"]=>
    string(0) “”
    ["Version"]=>
    string(5) “5.2.4″
    ["XMailer"]=>
    string(0) “”
    ["smtp":protected]=>
    object(SMTP)#40 (11) {
    ["SMTP_PORT"]=>
    int(25)
    ["CRLF"]=>
    string(2) ”

    ["do_debug"]=>
    bool(true)
    ["Debugoutput"]=>
    string(4) “echo”
    ["do_verp"]=>
    bool(false)
    ["Timeout"]=>
    int(10)
    ["Timelimit"]=>
    int(30)
    ["Version"]=>
    string(5) “5.2.4″
    ["smtp_conn":"SMTP":private]=>
    bool(false)
    ["error":"SMTP":private]=>
    array(1) {
    ["error"]=>
    string(38) “Called Reset() without being connected”
    }
    ["helo_rply":"SMTP":private]=>
    NULL
    }
    ["to":protected]=>
    array(1) {
    [0]=>
    array(2) {
    [0]=>
    string(20) ” (Email address hidden if logged out)
    [1]=>
    string(0) “”
    }
    }
    ["cc":protected]=>
    array(0) {
    }
    ["bcc":protected]=>
    array(0) {
    }
    ["ReplyTo":protected]=>
    array(1) {
    [" (Email address hidden if logged out) "]=>
    array(2) {
    [0]=>
    string(27) ” (Email address hidden if logged out)
    [1]=>
    string(7) “Damasio”
    }
    }
    ["all_recipients":protected]=>
    array(1) {
    [" (Email address hidden if logged out) "]=>
    bool(true)
    }
    ["attachment":protected]=>
    array(0) {
    }
    ["CustomHeader":protected]=>
    array(0) {
    }
    ["message_type":protected]=>
    string(5) “plain”
    ["boundary":protected]=>
    array(3) {
    [1]=>
    string(35) “b1_6c3d997ba5c61b489cf44dbe33e03d60″
    [2]=>
    string(35) “b2_6c3d997ba5c61b489cf44dbe33e03d60″
    [3]=>
    string(35) “b3_6c3d997ba5c61b489cf44dbe33e03d60″
    }
    ["language":protected]=>
    array(18) {
    ["authenticate"]=>
    string(35) “SMTP Error: Could not authenticate.”
    ["connect_host"]=>
    string(43) “SMTP Error: Could not connect to SMTP host.”
    ["data_not_accepted"]=>
    string(30) “SMTP Error: Data not accepted.”
    ["empty_message"]=>
    string(18) “Message body empty”
    ["encoding"]=>
    string(18) “Unknown encoding: ”
    ["execute"]=>
    string(19) “Could not execute: ”
    ["file_access"]=>
    string(23) “Could not access file: ”
    ["file_open"]=>
    string(33) “File Error: Could not open file: ”
    ["from_failed"]=>
    string(35) “The following From address failed: ”
    ["instantiate"]=>
    string(36) “Could not instantiate mail function.”
    ["invalid_address"]=>
    string(15) “Invalid address”
    ["mailer_not_supported"]=>
    string(25) ” mailer is not supported.”
    ["provide_address"]=>
    string(54) “You must provide at least one recipient email address.”
    ["recipients_failed"]=>
    string(45) “SMTP Error: The following recipients failed: ”
    ["signing"]=>
    string(15) “Signing Error: ”
    ["smtp_connect_failed"]=>
    string(22) “SMTP Connect() failed.”
    ["smtp_error"]=>
    string(19) “SMTP server error: ”
    ["variable_set"]=>
    string(30) “Cannot set or reset variable: ”
    }
    ["error_count":protected]=>
    int(2)
    ["sign_cert_file":protected]=>
    string(0) “”
    ["sign_key_file":protected]=>
    string(0) “”
    ["sign_key_pass":protected]=>
    string(0) “”
    ["exceptions":protected]=>
    bool(true)
    }
    The SMTP debugging output is shown below:
    SMTP -> ERROR: Failed to connect to server: Connection refused (111)

    #216152

    Same error shown in WP SMTP, Contact Form 7, and WP-Mail-SMTP plugin settings (and also when none of these are active).

    #216154

    Please understand that this issue is server-related, i don’t like to say this but we can not help you with this, your best solution would be to contact your service provider support.

    Best regards,
    Josue

    #216166

    Thank you Josue- they claim its not their error though- can you point to me to the file in WP where the Mail function sets the contact to the SMTP?

    Also, if you can comment on the FB image issue? Much appreciated, along with any feedback you may have on the site, as is. :)

    #216169

    Hi!

    Use this plugin to configure the SMTP manually: http://wordpress.org/plugins/easy-wp-smtp/

    Regarding the FB image, try with this one: http://wordpress.org/plugins/wp-open-graph/

    Cheers,
    Josue

    #216175

    Thanks josue! solved the FB image- will work on the SMTP- however, even with this plug in, so far its a no go, I think it has to do with the fact that there are multiple installs of the site on my home directory- and Wp is not at the root directory. Could that be it? That is why I am asking you to please give me a hint as to where the WP file that sets the WP Mail function is located, and perhaps your idea as to whether the folder/ structure of the site has anything to do with this error.

    Cheers!

    #216180

    wp_mail() is located in wp-includes/pluggable.php.

    http://codex.wordpress.org/Function_Reference/wp_mail

    Best regards,
    Josue

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