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  • September 13, 2016 at 10:52 pm #686065
    tracywoodall

    I am using a plugin FSQM Pro on a site. This plugin works on numerous sites that I maintain. However, it isn’t working on this particular one. Through troubleshooting, I have deactivated all plugins and have isolated the issue to be with the Enfold template. Their troubleshooting page suggests that the error could be due to Empty Line Output.

    https://ipanelthemes.com/kb/fsqm/fsqm-troubleshooting/invalid-id-error-when-saving-or-previewing-a-new-form/

    Is there a way to fix this?

    September 15, 2016 at 6:32 am #686725
    Rikard

    Hi tracywoodall,

    I’m not familiar with what that plugin does, could you try to explain a bit further what it does and what is not working as it should? Also please post admin login details in private so that we can have a look at the backend of your installation.

    Best regards,
    Rikard

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