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  • #259471

    Hi, – running 2.7 and suddenly I am no longer able to drag/drop elements in Avia onto my layout.

    I deactivated the last few plug-ins, back to well before the problem started. I’ve logged in and out, restarted my browser… I also went back about a day and restored an earlier version of the layout: same problem.

    Interestingly, this seems to be a problem confined to this particular Page. Other existing pages allow drag & drop, and if I create a new Page, I am able to drag & drop.

    Recent plugins that I have disabled include: MailPoet, WP Edit, Kento Pricing Table, Pricing Table, Pricing Table Ready! and FB Linked In Resume. I may be mistaken, but I believe that the Theme was working fine with all of these installed – except for MailPoet and maybe one of the pricing tables. Again, this list has been all disabled. Is there/are there left-over lines of code I need to clean up?

    Here are the symptoms:

    The element will drag from the repository section, and the page will highlight, but the highlight doesn’t change the way it usually does when the element reaches a place it can be dropped (e.g. a Color Section or a Column). When I release the mouse button, nothing happens and the page returns to un-highlighted.

    Within the existing layout, I am able to edit and clone elements that are already there, but cannot move them out of the sections they are already in – so if I clone a text box within a color section, I can move it around that section, but can’t drag it to another section.

    Please let me know if I can provide any additional info – and hopefully you’ve got a solution.

    Thanks!

    #259562

    Hey John!

    Try this plugin to duplicate that particular Page and check if it allows you to use the ALB.

    Best regards,
    Josue

    #259743

    Thanks, Josue!
    Unfortunately, installing the Duplicate Posts plugin did not solve the problem. The clone of the page still will not accept drag/drop. Other pages still appear to be OK.

    Before receiving your suggestion, I also saved a Template of the page, and then applied that Template to a new page: same problem.

    It would appear that something is corrupted on that page…

    Is the only solution starting from scratch and rebuilding from the beginning?

    Appreciate your help! Otherwise, I’m having a great experience with the Theme, and with the quality of support here on the Forum. You guys deserve all the success you’re getting with this Theme.

    John

    #259853

    Hey!

    Thank you for the update.

    Yes, starting from scratch, unfortunately, seems to be a viable option. We’re not really sure what’s causing the page to break. What are the elements that you have on that particular page? Did you switch the avia builder to debug mode? Edit function.php, find this code:

    if(isset($avia_config['use_child_theme_functions_only'])) return;
    

    Below, add this code:

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    return "debug";
    }

    You will be able to see the actual shortcode below the builder. Refer to this link for more info:

    http://www.kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Cheers!
    Ismael

    #260004
    This reply has been marked as private.
    #260579

    Hi, guys -

    Any further insight on this thread?

    Thanks,

    JT

    #260582

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #260927
    This reply has been marked as private.
    #261055

    Hey John!

    i found the root of the issue:

    I changed it to a proper element and it worked fine so far:

    http://johntarnoff.com/mainpage-3/

    Now you can drag and drop without issue. All this changes where made in this clone:

    http://johntarnoff.com/wp-admin/post.php?post=3400&action=edit&message=1

    Cheers!
    Josue

    • This reply was modified 6 months, 2 weeks ago by  Josue.
    #261066

    Excellent, Josue!
    Makes perfect sense. Thanks so much for all your help here. You and your team rock! It’s all about the support, and you are awesome.

    John

    #261069

    You are welcome John, glad we could help.

    Nice TED talk :)

    Regards,
    Josue

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