Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #411354

    Hey guys, long time no chat!

    Our server went down yesterday and in the process killed the theme’s backend. When I log in, the backend is just a white screen with blue hyperlinks with limited functionality. I have reinstalled the theme via the theme uploader and ftp but neither have worked. Would it be possible to help me out?

    I have provided information below.

    Thanks!
    – Julian

    #411630

    Hi PaintedMidget!

    seems to me that you would need to delete all files from your server at first and then get a fresh copy of Enfold from your themeforest account.

    Regards,
    Andy

    #411851

    Hey Andy,

    Will deleting the theme files from the server alter any changes I’ve made to the colors/custom css etc. in enfold? Thanks so much for the help!

    – Julian

    #411854

    Wanted to add…

    I have replaced enfold with a new version through ftp. I have not gone through, completely deleted enfold, then reuploaded it. Al\was just select “Replace All” on current files. For some reason, not all theme files receive an updated date and time, indicating maybe they haven’t been updated. I have had my webhost repair file permissions, but this does not do anything.

    I hope completely deleting enfold, then reuploading it, will fix this. Just want to ensure it will not alter my changes to the colors,css,etc…

    Thanks!!
    – Julian

    #412415
    This reply has been marked as private.
    #412433

    Hi!

    Please refer to this video and re-update WordPress manually – https://www.youtube.com/watch?v=g-1L_TeCUJ0
    WP core files seem to be damaged

    Cheers!
    Yigit

    #415677

    Thanks for the help, everything is back to normal! :)

    – Julian

    #416190

    Hi Julian!

    Great, glad you got it fixed :)

    Cheers!
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.