Viewing 17 posts - 1 through 17 (of 17 total)
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  • #644634

    Hi,
    1) I am using enfold theme with WPML. It is not translating woocommerce strings and another labels like at checkout pages etc. I think the problem is in the enfold theme because if i enabled another theme than it works fine and translate all the strings into another languages (like italian).
    2) Another problem is that if i change the order of variation of woocommerce product than it does not show that variations at front end in selected order.
    Here is my site url https://mysnsi.scubasnsi.com/it/product/kit-easy-diver/
    Please solve these issues as soon as possible, I shall be very thankful to you.

    Thanks

    #645213

    Hi scubasnsi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    #645260

    Hi Rikard,
    Thanks for reply. I am sharing temporary login details of admin. It is a multisite network.

    Thanks

    #646442

    Hi,

    Please deactivate all plugins but wpml one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    #647336

    Hi,

    I have checked by doing deactivate all plugins but nothing happened. The problem is with theme. When i activate another theme than all the string get translated without any problem.
    Also i have used this function in my php templates _e(‘firstname’,’wordpress’) to translate my custom strings. Same issue is occurring with these also. All my custom strings get translated when i use theme another than enfold theme.

    Please solve this issue it is very urgent because i want to use enfold theme only. I shall be very thankful to you.

    Thanks.

    #647797

    Hi,

    You are running version 3.5.4 of the theme, could you try updating to the latest one (3.6.1) to see if that helps please?

    Regards,
    Rikard

    #647829

    Hi,

    I have updated my enfold theme but there is no change in string translation. Still it is not translating the templates strings and woo commerce strings.

    Thanks

    #647874

    Hi,

    It will be better if you solve this issue as soon as possible it is very urgent so please answer quickly if possible.

    Thanks in advance.

    #649352

    Hi,

    Sorry for the delay, Please refer to these links for a viable solution:
    http://wpml.org/documentation/getting-started-guide/theme-localization/
    http://wpml.org/documentation/getting-started-guide/string-translation/

    Best regards,
    Vinay

    • This reply was modified 7 years, 9 months ago by Vinay.
    #649764

    Hi,

    Sorry I have checked again by deactivating all the plugins but it does not work. Its theme issue please solve this as soon as possible.

    Thanks

    #651043

    It’s unbelievable that after 12 days you did not give any helpful support. If the theme is not compatible with our system yo should simply and honestly say instead of giving us links for basic knowledge that we know already.
    Thanks for you wonderful support

    #651162

    Hi,

    I changed your theme to “Memberlite” theme, but the page in question looked exactly the same. Could you fix it already?

    Best regards,
    Andy

    #651527

    Hi,
    I do not know why you said that. This is the screenshot of the url you sent to me, after activating memberlite theme.

    you can download it here

    https://www.dropbox.com/s/hx4mqa3yq7inseq/Schermata%202016-06-21%20alle%2015.33.56.png?dl=0

    as you can see everything is translated correctly.

    And this is the same page screenshot with enfold.

    https://www.dropbox.com/s/ehrasebg6r9c5vk/Schermata%202016-06-21%20alle%2015.39.35.png?dl=0
    As you can see translations are not correct.

    Are yo able to send me your screenshot without translation with memberlite? or maybe you checked in the english page!
    I reactivate the enfold theme now so you can compare and see differences.
    I can’t believe!!

    • This reply was modified 7 years, 9 months ago by scubasnsi.
    #651632

    Hi,

    I checked again and changed themes, but I can’t see any differences:

    View post on imgur.com


    Are you using any caching on your server? or why isn’t there any difference when changing theme?

    Best regards,
    Andy

    #653919

    You continue to say that you do not see any difference but there is. Look at the image I sent to you and at your. In the one I sent to you with the memberlite theme there is “Aggiungi al Carrello” in yours there is “add to cart” in memberlite there is “scegli un opzione” in yours there is “choose an option”.
    How do you do your job? I’m really astonished!
    Kind Regards

    #655710

    Ok it is now 22 days from my first post introducing the problem. Do you think you’ll give support on that or not?
    Just to know so I can rate your service.
    Thanks

    #656390

    Hey!

    We are very sorry for the confusion and for the delay. We checked one of the products page today and the “Choose an option” and “Add to cart” strings or text are translated properly. Did you figure this out? https://mysnsi.scubasnsi.com/it/product/kit-easy-diver/

    Best regards,
    Ismael

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