Enfold Contact Form broken

Just recently (Dec 2nd) we started experiencing a problem on our site using Enfold. I only discovered it last night. We have over 160 posts with a contact form on them, and the to-email address is unique for each of those posts. We had previously set up all these posts when we migrated from our old theme to Enfold. Each contact form was customized with the correct email address. Everything was fine.

As of Dec 2nd, the email address in these contact forms started breaking. We have started adding users to our WordPress installation, and assigning each post to the relevant user. Each member has one of these pages to advertise their services and provide a way to contact them. We started adding users and making them the author of their post, which of course means we have to ‘update’ their post. It looks like time we ‘Update’ a post it breaks the to-email of the contact form.

I can see in the DB wp_postmeta table that the broken contact forms have this in place of the valid email address:

[av_contact email=\'<a class=\"__cf_email__\" href=\"/cdn-cgi/l/email-protection\" data-cfemail=\"3a515b575b565b7a495b544e5b59484f404a564f575853545d53545914595557\">[email protected]</a><script data-cfhash=\'f9e31\' type=\"text/javascript\">\r\n/* <![CDATA[ */!function(){try{var t=\"currentScript\"in document?document.currentScript:function(){for(var t=document.getElementsByTagName(\"script\"),e=t.length;e--;)if(t[e].getAttribute(\"data-cfhash\"))return t[e]}();if(t&&t.previousSibling){var e,r,n,i,c=t.previousSibling,a=c.getAttribute(\"data-cfemail\");if(a){for(e=\"\",r=parseInt(a.substr(0,2),16),n=2;a.length-n;n+=2)i=parseInt(a.substr(n,2),16)^r,e+=String.fromCharCode(i);e=document.createTextNode(e),c.parentNode.replaceChild(e,c)}t.parentNode.removeChild(t);}}catch(u){}}()/* ]]> */</script>\'

When we open the contact form editor, we see the WP admin email address instead of the user’s email address. But that is only because the Enfold code is telling it to display the default email address if there is no email address there. In fact, not even the default email address is going into the database. In it’s place is this code above which is breaking the functionality of the contact form.

When I do a test through the contact form, it never arrives at the default email address. Also, when I change to the correct email address and ‘Save’ the changes to the contact form then ‘Update’ the post and check the contact form again, the changes have not been saved.

When I scan the wp_postmeta table for a contact form that has a valid email address instead of this javascript code in the to-email field and find a post which has a valid email address, then I go into the post editor and open the contact form editor, instead of their email address showing, it is the default email. Which makes me think that this javascript code gets put into the contact form either when we open the post editor, or we open the contact form editor.

Details for logging in are in the private content.

I have also tested by turning off all plugins, refreshing a page, then editing to correct the email address in the contact form and clicking the Update button on the post. When I go back and check the email address in the contact form it is still showing the same problem. So still the changes are not being saved

• This topic was modified 8 years, 4 months ago by mikehartrich. Reason: Adding information