Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 16, 2016 at 10:57 am #649120
    apiepi

    Hello, I’m using this theme for the 1st time.
    I have a problem with footer widgets. They are not displayed in the footer.
    (in siders yes…)
    Settings on single pages are ok (I suppose)
    In THEME OPTIONS I can’t select numbers of footer colomns.
    Is this the problem?
    Can u help me?
    Thanks

    June 17, 2016 at 8:27 am #649643
    Rikard

    Hey apiepi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    June 17, 2016 at 9:41 am #649682
    apiepi

    Below admin login.
    Thanks

    June 19, 2016 at 6:30 am #650340
    Rikard

    Hi,

    Thanks for the details, but we need a URL as well please.

    Regards,
    Rikard

    June 20, 2016 at 8:51 am #650685
    apiepi

    Sorry…

    http://www.copystampi.it/wp-admin

    June 21, 2016 at 6:07 am #651256
    Rikard

    Hi,

    Thanks for the details, that is strange, I can’t see any widgets in your footer either. Could you try updating to the latest version of the theme (3.6.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

    June 21, 2016 at 9:23 am #651347
    apiepi

    I tried to update… System say: “error, impossibile to create the directory”
    What can I do?
    Thanks

    June 22, 2016 at 6:41 am #651921
    Rikard

    Hi,

    Ok, could you try updating manually via FTP? There are instructions for doing that in the link I sent previously as well.

    Regards,
    Rikard

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