Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • May 21, 2014 at 8:44 pm #268189
    slick8088

    I’m getting an error in the social media headers option in the Enfold menu.

    The options to select positions for header social media options disappeared – see screenshot.

    social media buttons error

    Please advise. Thanks.

    • This topic was modified 9 years, 11 months ago by slick8088.
    May 21, 2014 at 9:38 pm #268205
    Josue

    Hello,

    Are you using the latest version of Enfold? have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    May 22, 2014 at 3:28 pm #268624
    slick8088

    Hi Josue,

    I updated to the latest version of Enfold, and no third party plugins are active or installed.

    Please advise,
    Thanks.

    May 22, 2014 at 6:03 pm #268702
    Josue

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    June 3, 2014 at 5:09 pm #273989
    slick8088
    This reply has been marked as private.
    June 3, 2014 at 5:12 pm #273992
    Yigit

    Hi!

    Please go to Users > Add New and add a new user with Administrator role and post login credentials here privately. You can use (Email address hidden if logged out) as email adress

    Cheers!
    Yigit

    June 8, 2014 at 12:59 pm #276176
    slick8088
    This reply has been marked as private.
    June 8, 2014 at 4:10 pm #276233
    Ismael

    Hi!

    Thank you for the update.

    We understand your hesitance about giving away the login credentials of the site but the issue that you’re having seems to be unique and we might need to debug it inside the site’s dashboard since we can’t recreate the issue on our installations. You can set the post as a private reply.

    Best regards,
    Ismael

    June 9, 2014 at 3:23 pm #276440
    slick8088
    This reply has been marked as private.
    June 9, 2014 at 11:29 pm #276739
    Josue

    Hi!

    Is the issue resolved? i was able to make use of the ‘Header Social Icons’ option without issue.

    Cheers!
    Josue

    June 10, 2014 at 4:47 pm #277019
    slick8088
    This reply has been marked as private.
    June 10, 2014 at 11:23 pm #277274
    Josue

    Hey!

    I did test this on Chrome / Mac too. Have you tried on another computer? are you using the latest version of Chrome? also, disable any Addons you may have.

    Best regards,
    Josue

    June 12, 2014 at 2:32 pm #278064
    slick8088
    This reply has been marked as private.
    June 12, 2014 at 5:30 pm #278119
    Josue

    You are welcome, always glad to help :)

    Regards,
    Josue

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Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Enfold> Header Layout> Extra Elements> Header Social Media Icons – Error’ is closed to new replies.