Hello,
I couldn’t install the theme via the dashboard, so I upload it via FTP.
The theme appears on the themes list, but when I activate it the screen goes blank.
then when I access wp-admin it’s just blank. So there’s nothing I can do.
Only removing the theme (via FTP) enables me to access wp-admin again.
Could you please help me with this?
Many thanks
Maria
Hi Maria!
Can you please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you.
Also please try de-activating all active plugins before activating the theme
Best regards,
Yigit
Hi Yigit,
Thank you so much for replying!
I’ve increased the memory to 128M and also deactivated all plugins.
Then, I install the theme again, but still no luck.
Even when I preview it (instead of activating it) it is just a blank page.
Help? :(
Thanks
Maria
Hi,
Can you please create us a temporary FTP account? post it here as a private reply.
Regards,
Josue
Hi Josue,
Just wondering if you managed to help me on this?
Thank you
Maria
Hey Maria!
Yes, Enfold is working now, your server doesn’t allow to modify php.ini settings through wp-config.php, i ended up creating a php.ini file in the root of your install and it did the job, php.ini contents:
memory_limit = 128M;
safe_mode = off;
Regards,
Josue
thank you so much for your help!
cheers
Maria
You are welcome Maria, glad to help :)
Regards,
Josue