I just purchased and have tried to install the theme 5 times (via FTP) and it just does not install correctly. I get a blank page and error referring to a style/template missing. When I view my website, I see it is using Enfold.
I have reverted to my Sterling theme by renaming the Enfold theme so I can access my website. My website is located here:
Here’s the reported error I received from WP Engine support:
[Sat Jan 11 17:40:16 2014] [error] [client 126.96.36.199] PHP Fatal error: Cannot redeclare layerslider_load_lang() in /nas/wp/www/cluster-1590/lysejewelry/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php on line 117, referer: http://lysejewelry.wpengine.com/wp-admin/update-core.php
Hope this can help you resolve my problem
Try following along with this video step by step after deactivating all active plugins (every single one including any drop ins like Jetpack): https://vimeo.com/64927356
I found the problem. It was with the Layer Slider WP. The previous theme was also using the plugin, so it caused a conflict. I got rid of my older theme and the plugins for it and the installation worked.
Thank you for the quick response.
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