Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 18, 2014 at 1:19 pm #337679
    cbrand

    Hi,

    I have issues with Enfold Portfolio entries’ text editor since I upgraded WordPress to version to 3.9.2:
    – both Visual and Text formats show html tags
    – the wisiwig editing buttons are displayed only when I select the Text format.
    – the text color in the Visual format is white so I can’t see anything when make updates.

    This is a big issue for me as I have to train my crient to use the editor and she’s not familiar with code.

    I upgraded WordPress to the 4.0 version a week ago but had to go back to 3.9.2. In fact, I couldn’t access the text editor anymore.
    I use the latest Enfold version.

    Many thanks for your help.
    Catherine

    October 20, 2014 at 8:03 am #338167
    Ismael

    Hey cbrand!

    Thank you for using Enfold.

    Please give us a link to the actual website. Make sure that you’re running WordPress 4.0 with Enfold 3.0.1.

    Regards,
    Ismael

    October 20, 2014 at 9:26 pm #338651
    cbrand
    This reply has been marked as private.
    October 21, 2014 at 8:54 am #338890
    Ismael

    Hey!

    I’m sorry but you’re using a very old version of the theme, version 2.1. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Since you didn’t update the theme regularly, some of the theme options might break after the update. You may need to adjust them or configure the elements from scratch. Please update the theme regularly.

    Cheers!
    Ismael

    October 21, 2014 at 10:27 pm #339244
    cbrand
    This reply has been marked as private.
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