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  • #480981

    Hi Team Enfold,

    I am just wrapping up cross-testing on a site and found that after I updated to version 3.2.3 that the column layout for the Post Slider was not longer responsive in Internet Explorer (IE) versions 8, 9, 10 & 11.

    I have removed custom CSS, overwritten the theme and changed the permissions but it still does not seem to work.

    All other pages (without the Post Slider) are still working correctly and are responsive in IE. Please see below for a screen shot of the problem in IE 11 / Windows 8.1 where the columns to not respond correctly and get cropped off the page on a 1024x768px monitor:

    IE 11 Windows 8.1 1024x768px Monitor

    Please let me know if you might have a fix for this issue as I am on schedule to launch this site next week.

    The site is still in prototype—please see below for links & instructions to get past a firewall!

    Cheers
    Seth

    #481343

    Hey sethbutler!

    This is what I’m seeing on Windows 8, IE 11. Are you sure compatibility view is turned off? Is your zoom setting set to 100%?

    Best regards,
    Elliott

    • This reply was modified 2 years, 1 month ago by  Elliott.
    #481372

    Hi Elliot,

    I am using a cross browser testing emulator and to the best of my knowledge all those elements set to default.

    What monitor size is that screen grab from? I am seeing the issue happen below 1280px wide and my screen shot was from a 1024x768px monitor.

    I have tried machines with Windows 7, 8.1, etc and am still seeing the issue on my end.
    Seth

    #482129

    Hi!

    I’m seeing it now and it’s not just in IE. What happens when you remove the parallax color section and clear your browser cache?

    Best regards,
    Elliott

    #482365

    Hi Elliot,

    Glad to hear you were able to duplicate, I was beginning to think I was losing my mind!

    You tipped me into the solution—the issue was due to the Color Section background settings which were originally set to “At Least 50% of Browser Window Height“.

    I edited the setting under Color Section > Section Layout > to “No Minimum Height” and this solved the issue.

    The same problem was causing my News Feed to shift and become unresponsive under 767px as reported in this other thread:
    http://www.kriesi.at/support/topic/ (Purchase code hidden if logged out)(Purchase code hidden if logged out) -sidebar-settings-below-767px/

    Will this issue with the color section background settings be solved in an future release?
    Seth

    P.S. Link to live domain below in private:

    #482550

    Hey!

    Thank you for the info. If you can create a test page with the issue, we will check it again. We would like to reproduce it on our installation and find an end fix. If possible, please post the login details here so that we can copy the shortcodes. Did you set the ALB to debug mode? If not, please enable it: http://www.kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /

    Cheers!
    Ismael

    #520355

    Thanks Seth, Elliot!
    I have been pulling hair out for a couple of days on this! The section on a page in my site was not responsive. It has the color section, with the blog posts module in full width on the color section, and the page layout has no sidebar. But another page which uses color section without the blog posts module did not have the problem.

    The solution was correct:
    “I edited the setting under Color Section > Section Layout > to “No Minimum Height” and this solved the issue.”

    I hope the issue gets fixed in the next update. Thanks all!

Viewing 7 posts - 1 through 7 (of 7 total)

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