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  • #646624

    Hello,

    I’ve been trying to apply styling and layout settings to a newly installed Enfold theme but few of the settings take. Color wouldn’t take until imported a demo, but container dimensions won’t take… and the list goes on. What is going on? I’ve been staging settings for a client website and I was planning to import the settings into the production website once I had them just right. If import doesn’t work I’m going to have to re-do all my work on the live website which is going to be very messy. I’d like to avoid that and need your help.

    I found this thread https://kriesi.at/support/topic/enfold-not-changing-general-styling-urgent/#post-282510
    WPML seems to be the issue here, but I don’t actually have multiple-languages plugin installed.

    Thank you in advanced for your help!

    #646652

    Hey InternationalPartneringInstitute,

    Thanks for getting in touch with us!

    1) A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    2) Ensure that the WordPress folder and files have the right permissions – https://codex.wordpress.org/Changing_File_Permissions

    3) Also increase the memory allocated to PHP – https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Let me know the results.

    Best regards,
    Jordan

    #646757

    Hi Jordan,

    Thank you for your help, much appreciated.

    Wordpress and the theme are running the latest version. I updated all plugins including inactive ones. I deleted wordpress cache, emptied my browser cache but that did nothing.

    Then I disabled all plugins but the problem persists. Enfold continues stuck, unable to change settings.

    I’ve set up a child theme in preparation to add some customization (non just yet) but “import parent theme settings” does nothing. The settings have actually transferred to the child theme, but they are not showing up on the site.

    I have not done done step 2) and 3). Will contact my host to Fix permission and increase memory. In the meantime that’s my report.

    Thanks,

    Bernard

    #647607

    Hi Jordan,

    Fixing permissions did the trick. Thank you for your help!

    Bernard

    #647650

    Hi!

    Happy we got it short out!
    Please let us know ig we can do anything else for you, we will be happy to assist.

    Regards,
    Basilis

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Enfold Style not applying, importing theme settings does not apply either’ is closed to new replies.