February 19, 2014 at 5:58 am #225952
The past two blog posts that we’ve written are showing on the main blog page, but when you click on the link to see the entire article, you’re taken to a black background page with our header, but no other information. It’s blank. You can see the latest example on our blog at: http://www.theurldr.com/blog/ . If you click on the most recent blog post: http://www.theurldr.com/kabbage-fast-flexible-financing/ you’ll be taken to a blank, black page.
We had the same problem with the Teens for Jeans blog post on February 10, 2014 at http://www.theurldr.com/url-dr-local-teens-help-teens-for-jeans/ but I finally got it to post by shortening the length of the title. I tried that on the current blog post that isn’t showing but it didn’t work. Help!February 19, 2014 at 8:59 am #226026
Please try to update the theme. Download the latest version, 2.5.2, on your themeforest account then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750
Did you add any plugins prior to this issue?
IsmaelFebruary 19, 2014 at 3:41 pm #226231February 19, 2014 at 3:47 pm #226235February 20, 2014 at 6:04 am #226612
I’m sorry but the the theme version is still 2.4.4. Please download version 2.5.2 then update the theme via FTP. Please deactivate the minify plugin.
IsmaelFebruary 20, 2014 at 2:53 pm #226778February 20, 2014 at 7:52 pm #227008
Have you tried disabling all third-party plugins to see if it gets fixed?
JosueFebruary 20, 2014 at 9:16 pm #227058
No I haven’t, but they’ve worked with no issue until the last couple of days. We did no upgrading of any plugin in that time. We are using the latest versions of Akismet (2.5.9), Gravity Forms (1.8.4), W3 Total Cache (0.9.3), and WordPress SEO by Yoast (1.4.24). I find it very odd that this is only two pages that are affected and the other one we solved by shortening the page title. It’s just in the blog posts. This is not happening on site pages.
We are also seeing comments like this: http://www.kriesi.at/support/topic/black-screen-when-published-enfold-theme/February 20, 2014 at 9:38 pm #227065
Can you create an administrator account and post it here as a private reply?
JosueFebruary 20, 2014 at 11:40 pm #227111February 20, 2014 at 11:53 pm #227113
Seems to be a problem with the memory limit, try increasing it to 256M :
JosueFebruary 21, 2014 at 3:02 am #227205February 21, 2014 at 3:09 am #227208
define( 'WP_MEMORY_LIMIT', '64M' );
in your wp-config.php file.
JosueFebruary 21, 2014 at 3:32 am #227213February 21, 2014 at 3:34 am #227214
Hmm, try asking your hosting provider about this, earlier i tried changing the title (and permalink) of that post to “Test” and it got fixed, so it’s a definitely a memory limit issue.
JosueFebruary 21, 2014 at 3:36 am #227215February 21, 2014 at 3:53 am #227219February 21, 2014 at 3:42 pm #227521
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