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  • #209422

    Hello again.
    Again I chose to buy one of your templates. Excellent Enfold!
    Sorry for not knowing how to write English, my translation is made with google translator.

    The problem I have is when viewing the website on a smartphone (iphone 4S). It looks as if the CSS or similar styles (seen fatal Web) will not charge.

    Do you know that you can be happening?
    Web: http://medspanassociates.com

    Thank you very much for your help
    Regards!

    ***************************************************

    Hola de nuevo.
    Una vez más he optado por comprar uno de vuestros templates. Excelente Enfold!!
    Perdonad por no saber escribir inglés, mi traducción está hecha con el traductor de google.

    El problema que tengo es al visualizar la página web en un smart phone (iphone 4S). Se ve como si no se cargase los estilos CSS o parecido (se ve fatal la web).

    ¿Sabéis que puede estar sucediendo?
    Web: http://medspanassociates.com

    Muchas gracias por vuestra ayuda
    Un cordial saludo !!

    #209581

    Hey koballo!

    Please refer to Devin’s post here http://www.kriesi.at/support/topic/issue-with-mobile-view/#post-190081

    Cheers!
    Yigit

    #209614

    Hi Yigit,
    thanks for responding so fast :-)

    I have read the answers link you show me, but I have not managed to solve my problem. Jetpack was to enable (without registration), Jetpack I registered but can not see anything related to “Minileven”.

    Hi!
    You have Jetpack configured to show a different theme on mobile. It looks like its called ‘Minileven’. You need to disable that from within Jetpack or whatever extension is doing that.
    Regards,
    Devin

    Thank you very much for everything,
    Greetings!

    ***********************************

    Hola Yigit,
    gracias por responder tan rápido :-)

    He leído las respuestas del enlace que me muestras, pero no he logrado solucionar mi problema. Jetpack estaba por habilitar (sin registro), He registrado Jetpack pero no veo nada relacionado con “Minileven”.

    Hi!
    You have Jetpack configured to show a different theme on mobile. It looks like its called ‘Minileven’. You need to disable that from within Jetpack or whatever extension is doing that.
    Regards,
    Devin

    Muchas gracias por todo,
    Saludos !!!

    • This reply was modified 3 months ago by  koballo.
    • This reply was modified 3 months ago by  koballo.
    #209778

    Hey!

    Yigits link to my post was suggesting that if you had jetpack active and were using its ability to show a different theme for mobile then you should turn that off.

    You do *not* need to have Jetpack active.

    Checking the site now I’m not seeing anything incorrect about the mobile view so I’m not sure what the issue is at this point.

    Best regards,
    Devin

    #210017

    Hi all,
    Devin thanks for participating.
    I enclose a two images as seen the website on my iphone
    src=”http://medspanassociates.com/wp-content/uploads/2014/01/pantallazo.jpg”

    I think it does not look good (…?)

    Thank you very much for everything,
    Greetings!

    ********************

    Hola a todos,
    gracias por participar Devin.
    Adjunto un dos de imágenes de como se ve la página web en mi iphone

    Yo creo que no se ve bien (…?)

    Muchas gracias por todo,
    Saludos !!!

    #210292

    I don’t know why you are getting that on your phone but there is nothing that I can see that should be causing the issue. Have you tried turning off *all* plugins and checking it?

    #211205

    Hi Devin,
    thanks for replying.

    I tried to disable plugins, cleaning iphone, but still looks the same.
    I tried a google and found simulated think it looks good.
    I tried the template from my server and it works fine.

    I have now to prove the availability on other smartphone web (I live in the mountains).
    If you think it is necessary, I can provide you access data in a private message (in case there is something configured)

    Thank you very much for your help,
    You are great!

    image mobil

    *********************

    Hola Devin,
    gracias por responder.

    He probado a desactivar plugins, limpieza en el iphone, pero sigue viéndose igual.
    He probado un simulado encontrado en google y parece que se ve bien.
    He probado el template en mi servidor personal y funciona bien.

    No tengo ahora mismo disponibilidad para probar la web en otro smartphone (vivo en la montaña).
    Si crees que es conveniente, puedo facilitarte los datos de acceso en un mensaje privado (por si hubiera algo más configurado)

    Muchas gracias por vuestra ayuda,
    sois grandes !!!

    #211591

    I used a couple of emulators and my phone as well which is where I am not getting any issues with it. My only guess if its happening singularly on your phone is a phone specific setting or issue.

    In that case I don’t think there is anything we could do.

    #225578

    ok, thanks anyway
    Greetings!

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Error displaying web on smart phone (Error al visualizar web en teléfono móvil)’ is closed to new replies.