I am trying to use templates that I saved on my website, but every time I try it gives me this error: “Error fetching content – please reload the page and try again message”.
I have tried to clear cache and to disable plugins, but it didn’t help. What else could be the problem?
Thank you very much,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
It was an issue we have already fixed in Enfold 3.8.4, so please firstly make sure you are using the latest version 3.8.4 – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/
Then, please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
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