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  • #400207

    Hi,
    I’ve been setting up a new site and playing around with a few different themes. I already purchased a version of Enfold for another website and wanted to see whether it would be able to do what I need it to do for this new one so I uploaded to this site. I was having problems with in the widgets area (not able to add or remove widgets) and thought maybe I needed to update to a newer version of Enfold so I purchased a second license for use on this site. I entered in the purchase code but it said there were no updates available and because I really needed to resolve the issue with the widgets, I decided to start from scratch by deleting the theme completely and starting again. Now I’m not able to upload the file at all and am getting a very unhelpful ‘Are you sure you want to do this?’ error message. I tried disabling any installed plugins as suggested in another support forum but still not working.
    Any help on how to fix this would be much appreciated!
    Thanks,
    Leah

    #400344

    An update on this – I just created a whole new site to start from scratch – no plugins or anything installed. I’m still getting the same error – could it be something to do with the files?

    #400788

    Hi!

    Please try installing the theme via FTP – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/

    Cheers!
    Yigit

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