Hi,
I’ve been setting up a new site and playing around with a few different themes. I already purchased a version of Enfold for another website and wanted to see whether it would be able to do what I need it to do for this new one so I uploaded to this site. I was having problems with in the widgets area (not able to add or remove widgets) and thought maybe I needed to update to a newer version of Enfold so I purchased a second license for use on this site. I entered in the purchase code but it said there were no updates available and because I really needed to resolve the issue with the widgets, I decided to start from scratch by deleting the theme completely and starting again. Now I’m not able to upload the file at all and am getting a very unhelpful ‘Are you sure you want to do this?’ error message. I tried disabling any installed plugins as suggested in another support forum but still not working.
Any help on how to fix this would be much appreciated!
Thanks,
Leah
An update on this – I just created a whole new site to start from scratch – no plugins or anything installed. I’m still getting the same error – could it be something to do with the files?
Hi!
Please try installing the theme via FTP – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/
Cheers!
Yigit