Viewing 14 posts - 1 through 14 (of 14 total)
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  • #171237

    Hey guys,

    Since updating to v.2.3.1, I get a fatal error message in every single page:

    Fatal error: Call to undefined function av_icon_css_string()

    on line 633 of the dynamic-css.php file.

    How can I fix this?

    #171301

    Hey rnfialho!

    Please try re-updating the theme via FTP
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Best regards,
    Yigit

    #171354

    Hey Yigit,

    Just tried that, but it didn’t work. I keep getting the same error message….

    #172130

    Hello!

    Please make sure that the /wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php file exists on your server. The function is defined in this php file.

    Regards,
    Peter

    #172145

    Just checked that, it’s there just as you specified and I still get the error message….

    #172828

    Hello!

    Please give us a link to your website. Deactivate all your plugins then try again. Remove browser then reload the page a few times. What did you do prior to this issue? Did you modify any files?

    Regards,
    Ismael

    #172950
    This reply has been marked as private.
    #173506

    Hi!

    Ok, please try following – open up wp-content\themes\enfold\css\dynamic-css.php and at the very top of the file replace

    
    <?php
    

    with

    
    <?php
    if(!function_exists('av_icon_css_string')) require_once( AVIA_BASE.'config-templatebuilder/avia-template-builder/php/font-manager.class.php' );
    

    Cheers!
    Peter

    #173509

    Hey!

    mind posting us login details to your installation so we can take a closer look and run some try and error tests. Its a weird bug that I cant reproduce and the solution by peter is more of a quick fix than something permanent.

    Wordpress login data and FTP login data would be great, I will then try to fix the issue directly on your server and apply the fix to the next theme update

    Best regards,
    Kriesi

    #173525
    This reply has been marked as private.
    #173644

    Hey! I have re-set up all files, even the core wordpress ones since you did put theme files into the main folder and overwrote existing files and I am not sure which ones were affected and which werent. Please finish the installation routine and re-connect wordpress to your database to get your existing posts/pages and settings back.

    Once that is done I can do some more testing if necessary, since I am now sure that no files are corrupted and all files are were they belong to…

    • This reply was modified 6 months, 2 weeks ago by  Kriesi.
    • This reply was modified 6 months, 2 weeks ago by  Kriesi.
    #173685
    This reply has been marked as private.
    #173699

    Hey!

    Dont know what exactly the problem was but after re installing it seems everything is working fine now. Maybe it was a corrupt file. The images are obviously not working since I had to delete the uploads folder, but there are no more errors and everything seems to work as it should now…

    Cheers!
    Kriesi

    #173831

    Problem solved, again thank you so much for all your help! :-)

Viewing 14 posts - 1 through 14 (of 14 total)

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