Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 1, 2022 at 8:45 am #1350104
    justinteo85

    Hi all, I’ve set the favicon in my enfold theme under Customize -> Site Identity. The favicon shows up fine in browsers, but somehow does not show up in Google Mobile Search Results, which defaults to the WordPress favicon. I’ve had the favicon set up in my enfold theme for a few months now and Google search results are still showing the default WordPress icon.

    Would you be able to help check if there’s anything wrong here that is preventing Google from updating with the latest favicon file?

    Homepage with Favicon set: https://drtwlderma.com/

    May 1, 2022 at 9:39 am #1350111
    Rikard

    Hey justinteo85,

    First off, could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    May 5, 2022 at 6:17 pm #1350667
    justinteo85

    Hi Rikard, thanks for the reply. I’ve updated the theme to the latest version and also waited a few days for Google to recrawl the homepage which I verified on search console to have already occurred 2 days ago. Unfortunately, the Fav Icon on mobile search results is still showing the default WordPress Icon and not the icon which I have set via the enfold theme (icon shows up fine on the browser tabs).

    Appreciate your kind assistance to have a closer look on this. Thanks.

    May 6, 2022 at 12:10 pm #1350788
    Rikard

    Hi,

    Thanks for that. Did you try to clear the cache from your caching plugin, or leave it deactivated for a while? Please note that the theme is not responsible for crawling your site, and there’s nothing in the theme which would disallow crawling for mobile devices for example.

    Best regards,
    Rikard

    May 7, 2022 at 6:45 am #1350835
    justinteo85

    Hi Rikard, thanks for the reply. Yes I have tried clearing the cache several times, but I have not tried leaving the caching plug-in deactivated for a period of time. There are no issues with Google crawling the website as I can see from the search console, the pages are getting crawled regularly. Just wanted to get your help to confirm that there is nothing wrong with the favicon currently set up from the theme’s perspective?

    May 9, 2022 at 5:28 am #1350982
    Ismael

    Hi,

    The favicon is now displaying correctly on mobile view. Please check the screenshot below, taken from an iPhone 12 simulator.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwGSNOSiu2cxmwHYJ?e=jdbtFg

    Best regards,
    Ismael

    May 9, 2022 at 9:39 am #1351017
    justinteo85

    Yes it’s finally showing up, thanks for your help!

    May 9, 2022 at 11:55 am #1351034
    Rikard

    Hi,

    Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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