Viewing 17 posts - 1 through 17 (of 17 total)
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  • #213482

    Hi Guys

    I have added a favicon through the theme options, and if I access the site directly from the admin panel, or on the server root (not via the domain name) the favicon shows up.

    If I access it by typing in the domain name, it reverts to the safari favicon.

    It’s a png file that I understand safari supports.

    Any ideas ?

    #213489
    This reply has been marked as private.
    #213490

    Hi!

    Tested on Safari 7.0, favicon shows up:

    Have you tried from a different computer/device?

    Regards,
    Josue

    #213496

    Hi Josue

    Try it from the domain name www. etc

    Yes tried various computers, still no joy. I can see what you see, which is spot on, but via the www. no joy.

    Lee

    #213501

    Hey!

    That happens because http://www.defensure.co.uk hasn’t a favicon declared, it’s just an iframe pointing to http://s453079954.websitehome.co.uk/lukesite/

    Regards,
    Josue

    #213511

    Ok thanks.

    How do I declare a favicon to defensure please ?

    #213512

    Hey!

    Put this code inside the head element:

    <link rel="icon" href="http://s453079954.websitehome.co.uk/lukesite/wp-content/uploads/2013/04/faviconvert.png" type="image/png">
    

    In this page http://www.defensure.co.uk/

    Regards,
    Josue

    #213526

    Hi Josue

    Amazing support ! I’ll give it a try

    #213527

    That would be the index.php file right ?

    #213529

    Yes.

    #213531

    Ok thank….I grabbed that off the server. The index file grabs the header.php, shall I update that or the main index.php.

    Sorry, just truing to get my head around wp.

    Thanks

    #213532

    Hey!

    You don’t need to edit the WordPress, the page (HTML) you need to edit is this one:
    http://www.defensure.co.uk/

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Frameset//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-frameset.dtd">
    
    <html>
    <head>
    <title>Defensure - Security is our Business</title>
    <meta name="keywords" content="defensure, security, company, consultant, organsiation, review, implementation, doors, fences, shutters, cctv, access, control" />
    <meta name="description" content="Defensure - Security is our business delivering, security services to organisations and business in the uk" />
    <meta http-equiv="content-type" content="text/html; charset=UTF-8" />
    </head>
    <frameset rows="100%">
    <frame src="http://s453079954.websitehome.co.uk/lukesite" title="Defensure - Security is our Business" frameborder="0" noresize="noresize"/>
    <noframes>
    <body>
    <h1>Defensure - Security is our Business</h1>
    <p><a href="http://s453079954.websitehome.co.uk/lukesite">http://defensure.co.uk/</a></p>
    </body>
    </noframes>
    </frameset>
    </html>

    Not this one:
    http://s453079954.websitehome.co.uk/lukesite/

    Regards,
    Josue

    #213534

    Ok Thanks.

    Just gotta find it lol

    I’ll let you know once I have success…thanks for your excellent advice

    Regards

    Lee

    #213536

    You are welcome, we looking forward to hearing from you :)

    Regards,

    Josue

    #213540

    I’m struggling….no idea where that file is stored. I can’t find it in my webspace, could it be on the domain providers server ?

    #213544

    Hey!

    If you have access to this domain (http://www.defensure.co.uk/) try contacting your hosting support.

    Regards,
    Josue

    #213547

    I do, and yes I certainly will.

    Thanks again

Viewing 17 posts - 1 through 17 (of 17 total)
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