Viewing 8 posts - 1 through 8 (of 8 total)
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  • #247070

    Hello,

    I have to new problems:
    1. the favicon that is defined at the theme options does not appear. it was before, but disappear…
    2. the “Search” bring up the result in a huge mess, all over the site.

    This was not 2-3 days ago, what has changed?
    Have you updated the theme this days? it was at the automatic update (which i took off)

    Thanks
    Tal

    #247312

    Hello Tal,

    Please try to deactivate all third party plugins to see if it gets fixed.

    Regards,
    Josue

    #247332

    Do you have a list of plugins, that you know won’t work good with this theme?
    It’s not easy to shut down all plugins, each time there is a problem with the theme…

    #247336

    Hi!

    It’s not about shutting down all the plugins permanently, it’s part of a discardment process to find the root of the issue. If you want us to do it, please create an administrator account and post it here as a private reply.

    Cheers!
    Josue

    #247341

    Ok, I shut down all the plugins, turned them on one by one, the problem was solved, but all the plugins are back again,
    so… I do not know which plugin was it, or if the problem occure by one of them, cause all of them are up as they were before.

    #247342

    Hi,

    Can you provide us a list of the plugins you had activated? also an temporary administrator account would be really helpful.

    Regards,
    Josue

    #247346

    my site is in Hebrew, which will make it a bit hard for you,
    Send me your email and I will let you admin account and a screen shot of the activated plugins.

    Thanks
    Tal

    #247607

    Hey!

    Send it to avia.josue at gmail dot com.

    Cheers!
    Josue

Viewing 8 posts - 1 through 8 (of 8 total)
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