Viewing 15 posts - 1 through 15 (of 15 total)
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  • April 2, 2014 at 6:18 pm #246645
    collette

    hi guys
    any thoughts on how to fix this

    http://www.collettecreative.com

    Is this because my featured image is not set correctly for each post?
    When I try to set my featured imahe the little thumb does not appear within the actual post page

    When I try to upload an image I am also getting a HTTP error

    many thanks in advance

    April 3, 2014 at 7:04 am #246880
    Ismael

    Hi collette!

    Thank you for using the support forum!

    I can’t seem to access the website. If you don’t mind, please post a screenshot of the issue. Another thing is, this looks like a server side issue. I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera).

    If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you.

    Regards,
    Ismael

    April 3, 2014 at 12:15 pm #246976
    collette

    Hi Ismael
    Sorry i don’t see where to post a screen grab?

    April 3, 2014 at 12:47 pm #246979
    Yigit

    Hi!

    You can upload screenshots on imgur.com or Dropbox public folder and post the links here

    Regards,
    Yigit

    April 4, 2014 at 12:13 am #247262
    collette

    cool!
    screen grabs

    this is my homepage:
    https://dl.dropboxusercontent.com/u/4561121/masonry-home.png

    and when I edit the actual post and try to set a featured image this is what i see
    https://dl.dropboxusercontent.com/u/4561121/missing-featured-image.png

    April 4, 2014 at 3:15 pm #247485
    Yigit

    Hi!

    Please add following code to Quick CSS in Enfold theme options under Styling tab

    .avia-content-slider .slide-image, .avia-content-slider .slide-image img { width: auto; }

    Cheers!
    Yigit

    April 4, 2014 at 6:09 pm #247543
    collette

    This worked a treat! thank you
    Is there any way for the images to be all uniform size?
    How do I make it masonry?
    and sorry one more final question, on image upload I am still getting HTTP error. – any thoughts?

    April 7, 2014 at 12:51 pm #248143
    Yigit

    Hi!

    Please make sure that wp-content>uploads folder has correct permissions ( 755 ). You can simply go to Avia Layout Builder > Media Elements and add Fullwidth Masonry Gallery element to your page.

    Cheers!
    Yigit

    April 10, 2014 at 1:06 am #249511
    collette

    The folder permissions didn’t seem to work – still getting that HTTP error.

    April 10, 2014 at 1:10 am #249515
    collette

    The image DOES seem to upload
    but when I try to add it to the post

    The width and height are set to 1 – but when i remove these dimensions it inserts the image into the post ok – so weird!

    DSC_0726-2

    April 10, 2014 at 7:18 am #249610
    Ismael

    Hi!

    I’m sorry that you’re having this issue. I still can’t access the website. Maybe, my ip is blocked or something. Please post the login details here and set it as a private reply. We would like to check it on our end.

    Cheers!
    Ismael

    April 10, 2014 at 11:44 pm #249972
    collette
    This reply has been marked as private.
    April 11, 2014 at 3:24 pm #250251
    Yigit

    Hi!

    Which browser and OS are you using? It does work fine on my end – http://i.imgur.com/NANqHLy.jpg

    Cheers!
    Yigit

    April 12, 2014 at 10:09 am #250486
    collette
    This reply has been marked as private.
    April 14, 2014 at 8:18 am #250924
    Dude

    Hey!

    I think this is a worpress bug because several other users reported it in the official forum too: http://wordpress.org/support/topic/images-will-not-post-in-38-writing-size-as-1px-by-1px

    I recommend to check if you can reproduce the upload issue with the default wordpress theme (TwentyThirteen or TwentyFourteen) too. If yes it’s definitely a wordpress core or server configuration issue which we can’t fix with the theme code.

    Cheers!
    Peter

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