Viewing 14 posts - 1 through 14 (of 14 total)
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  • #647140

    hi there, after updating the site this morning to the latest theme version i am now having issues with my fonts. any idea why that could be? using child theme.

    thanks

    #647171

    Hey clairemartindigital,

    The site looks good on my end. Not seeing the issue with the fonts.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    #647274

    Hi Jordan,

    the fonts should be variations of Brandon Grotesque, which they are currently not. I have cleared browsers caches and also viewed in different browsers. If you have a look at the child theme’s css you see what the font should be.

    Any idea? It happened this morning after the theme update.

    Thanks

    #647362

    Hi!

    Editor is missing under Appearance tab. Could you please post FTP logins here privately as well so we can look further into it?

    Best regards,
    Yigit

    #647594

    Hi Yigit,
    see below:

    #647613

    Hey!

    Can you please change FTP permissions so we can see access the theme files on your server?

    Regards,
    Yigit

    #647712

    try using below details:

    #647726

    Hey!

    Have you left your fonts in parent theme before updating the theme? It seems like previous path of the fonts was – /wp-content/themes/enfold/css/fonts/ which does not exist anymore. I changed your custom CSS in child theme accordingly. You should upload your fonts in /wp-content/themes/enfold-child/css/fonts/ and they should show up fine again. If they do not, please let us know!

    Best regards,
    Yigit

    #647733

    Hi Yigit,

    must have uploaded them to the parent theme if the path was accordingly. Have uploaded fonts to /wp-content/themes/enfold-child/css/fonts/ as you described. still not showing. you also mentioned the editor under appearance tab not showing. which is still missing. could that have to do with it?

    thanks

    #647987

    Hi,

    And now woff2 and woff files are missing. Please see – http://justcreative.com/2013/01/22/how-to-use-custom-fonts-with-font-face-on-wordpress/

    Best regards,
    Yigit

    #648357

    Thanks. Any idea why the edtior is not displaying anymore?

    #648689

    Hi,

    Please try de-activating all active plugins and check if that helps. If it does not, please try switching to default theme and check once again.

    Best regards,
    Yigit

    #652779

    thanks, this can be closed.

    #653252

    Hi,

    Ok, thanks for letting us know. Please start a new topic if you should have any other problems.

    Best regards,
    Rikard

Viewing 14 posts - 1 through 14 (of 14 total)
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