Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 30, 2014 at 9:28 pm #258520
    danieltjohnston

    On my posts, my footer is loading as a very long section, then once scrolling to the bottom, it retracts to normal size. Hopefully it will render this way for you when you visit this site. Please advise. Thanks!

    http://johnstonsafetysupply.com/true-cost-work-related-injuries/

    April 30, 2014 at 11:33 pm #258579
    Josue

    Hey!

    Try adding this code to the Quick CSS:

    #socket{
max-height: 50px !important;
overflow: hidden;
}

    Cheers! 
    Josue

    May 1, 2014 at 9:37 pm #259071
    danieltjohnston

    Thanks for your help. Unfortunately it is still exhibiting this behavior. Perhaps a plugin is conflicting?

    Here’s another page with the same behavior:

    http://johnstonsafetysupply.com/cost-causes-workplace-injuries/

    May 2, 2014 at 2:02 am #259147
    Yigit

    Hi!

    Can you post a screenshot and show the issue you are having? I could not reproduce it on pages you have posted.

    Regards,
    Yigit

    May 2, 2014 at 3:23 pm #259440
    danieltjohnston

    Here’s a screenshot of the issue. When I scroll to the bottom of the page, the footer snaps back to the height that it should be, but usually not until I scroll to the bottom.

    Footer Screenshot

    May 2, 2014 at 7:14 pm #259524
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    May 12, 2014 at 2:21 pm #263273
    boemedia

    I have the same issue, also when I disable all plugins. It seems the site mentioned above has solved the problem… I haven’t. My site address: http://hs.boemedia.nl

    May 12, 2014 at 6:13 pm #263404
    Josue

    Hi @boemedia!

    Your footer seems fine on my end, can you post a screenshot of your view?

    Best regards,
    Josue

    May 12, 2014 at 7:32 pm #263471
    boemedia

    The pages that exceed my screen are fine, the problem appears on pages with little content.

    screenshot 1

    screenshot 2

    • This reply was modified 9 years, 11 months ago by boemedia.
    May 12, 2014 at 7:36 pm #263475
    Josue

    Hi!

    I checked this page, the result:

    Best regards,
    Josue

    May 12, 2014 at 7:40 pm #263478
    boemedia

    I work on a Mac, so does my client. He has the same problem. Tested in Safari, Chrome and Firefox….

    May 12, 2014 at 7:51 pm #263485
    Josue

    Hey!

    Try adding this code to the Quick CSS:

    html {
    background: none !important;
}

    Cheers! 
    Josue

    May 13, 2014 at 9:39 am #263818
    boemedia

    That does make the socket smaller, although it appears at 75% on my 21″ screen. As I said before, the problem only occurs on pages with little content. Pages that exceed my screenlength have a normal sized socket.

    May 13, 2014 at 4:59 pm #264045
    Josue

    Hi!

    The socket size was always that, we put a background color in the html element to give the appearance that the footer is larger, obviously this only noted in pages with little content (which is something the users can solve) and bigger screens.

    Cheers!
    Josue

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