Footer logo Question??

21 posts from 3 voices

• Started 1 year ago by Patagonier
• Latest reply from Devin
• This topic is closed
• This topic is resolved

Tags:

No tags yet.

1. 

   Patagonier
   Member

   Hello there guys I want to upload new logos to my footer section so I deleted the Default one that come with the theme and I upload mine but they don't even show up on the page? What I'm I doing wrong?
   Kind Regards,
   Patagonier
   

   Posted 1 year ago #
2. 

   Ismael
   Moderator

   Hello,

   You need to go on the template builder to create a Logo/Partner list.

   Regards,
   Ismael

   Posted 1 year ago #
3. 

   Patagonier
   Member

   What I don't get I have to create a Template called Logo list or Partner List in the Template Builder? Ok so once i do that which sound weird what do i do?

   Posted 1 year ago #
4. 

   Ismael
   Moderator

   Hi,

   Kindly post a link to your site.

   Regards,
   Ismael

   Posted 1 year ago #
5. 

   Patagonier
   Member

   http://www.patagonier.com do you need my wordpress credentials? Let me know.

   Posted 1 year ago #
6. 

   Ismael
   Moderator

   Hi,

   Yes, please. Send it to sighlence13@hotmail.com. I would also want to ask you to disable your script temporarily that prevents the mouse right click on your site so I can check it with firebug.

   Best Regards,
   Ismael

   Posted 1 year ago #
7. 

   Patagonier
   Member

   Ok ismael i disabled the right click protection on my site also Im going to email you my sites credentials my friend :) thank you sorry i took so long to respond.

   Posted 1 year ago #
8. 

   Ismael
   Moderator

   Hi Patagonier,

   Thanks, I checked your site and it is not fetching those logos from database. Try to disable all the plugins and if the footer logos appears, try activating them one by one, so we can check what plugin is causing the conflict.

   Best Regards,
   Ismael

   Posted 1 year ago #
9. 

   Patagonier
   Member

   Alright I'll check what plugins are causing the problem and then you want me to let you know correct?

   Posted 1 year ago #
10. 

    Patagonier
    Member

    Ok Ismael I unplugged all the plugins and non of them worked the logos never appeared? What can I do now?
    Kind Regards,
    Patagonier

    Posted 1 year ago #
11. 

    Ismael
    Moderator

    Hi Patagonier,

    It's weird that its not fetching those footer-logos you had set. I don't think I am capable of solving that problem. I'm gonna tag our expert support for this matter.

    Regards,
    Ismael

    Posted 1 year ago #
12. 

    Patagonier
    Member

    Thanks Ismael i really need this fix! :)

    Posted 1 year ago #
13. 

    Devin
    Moderator

    Hey Patagonier,

    If you could also try one more thing; when you disable all your plugins, could you then try removing all your footer logos then saving. Then add them in once again and save.

    Thanks,

    Devin

    Posted 1 year ago #
14. 

    Patagonier
    Member

    OK I'll try that hope this works I'll Let you know in a bit.

    Posted 1 year ago #
15. 

    Patagonier
    Member

    Nope it didn't work I Updated the Abundance Theme to 1.3 and removed the pictures and uploaded them and nothing I even deactivated all my plugins and nothing! Can you please help guys! Thanks and sorry for all the inconvenience.
    Kind Regards,
    Patagonier

    Posted 1 year ago #
16. 

    Devin
    Moderator

    Not an inconvenience, this is what we are here for :)

    Could you create a temporary admin account and send the details to DevinVinson (at) gmail.com. Please include a link to this support post so that my spam filter doesn't grab it. I'll log in and take a look to see if there is something I can do from the inside since the basics don't seem to be resolving the issue.

    Thanks,

    Devin

    Posted 1 year ago #
17. 

    Patagonier
    Member

    Dear Devin thank you so much bro I just sent you the Login credentials!

    Posted 1 year ago #
18. 

    Patagonier
    Member

    Did you get my credentials? I sent them to you

    Posted 1 year ago #
19. 

    Devin
    Moderator

    Hi Patagonier,

    I see that you removed the logos that were there and I'm guessing you were not able to get any new ones to appear. Can you try one more time to add in all the logos you wold like and then saving them.

    I'll mark the thread to keep an eye on it and will take a look as soon as you have them up there.

    Regards,

    Devin

    Posted 1 year ago #
20. 

    Patagonier
    Member

    Dear Devin how are you? Well let me tell you man it worked you are awesome! I would like to thank so much for the help, and What was the issue? How come the logos wouldn't appear?
    Also i would like to promote you on our website as thank you absolutely free Its a way of helping and connecting and at the same time promoting please let me know, Thanks email me at info@patagonier.com/
    Kind Regards,
    Patagonier

    Posted 1 year ago #
21. 

    Devin
    Moderator

    Great to hear its working! I suspect there was an issue with conflicting variables somewhere and leaving them blank, saving some pages and trying again was able to clear it all out so that the new images would be accepted properly.

    Thanks for the ad offer. I'll send something over :)

    Regards,

    Devin

    Posted 1 year ago #

RSS feed for this topic

Topic Closed

This topic has been closed to new replies.