Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • September 17, 2015 at 2:52 pm #504835
    mbroooshkey

    @Yigit

    Thanks for your help – Attached are the creds.

    September 17, 2015 at 2:55 pm #504842
    Yigit

    Hi mbroooshkey!

    Login credentials are not working for me. Can you please check them once again?

    Edit for moderators: Issue posted here – https://kriesi.at/support/topic/avia-layout-builder-not-active/#post-504776

    Regards,
    Yigit

    • This reply was modified 8 years, 7 months ago by Yigit.
    September 17, 2015 at 3:01 pm #504854
    mbroooshkey

    Try this

    September 17, 2015 at 3:10 pm #504863
    Yigit

    Hey!

    Can you please try de-activating all active plugins and check if that helps?
    If not, please try adding following to .htaccess file 

    <Files index-extra.php>
SecFilterInheritance Off
</Files>

    Regards,
    Yigit

    September 17, 2015 at 3:13 pm #504870
    mbroooshkey

    Deactivated both plugins. I can’t tell if it worked since you are logged in. Do you want to try, or logout and have me look?

    September 17, 2015 at 3:14 pm #504873
    mbroooshkey

    Nevermind — looks like you logged out. Still having the same issue.

    Exactly where do I paste that code?

    September 17, 2015 at 3:15 pm #504874
    Yigit

    Hey!

    It does seem to work on my end. Please see screenshot in private content field

    Cheers!
    Yigit

    September 17, 2015 at 3:19 pm #504877
    mbroooshkey

    It appears to be working on the test page you created – but not the main page. I still only see the loading symbol. and when I view martinecafe.com, my content is still missing.

    September 17, 2015 at 4:18 pm #504943
    mbroooshkey

    @Yigit, do you have any suggestions? I tried restoring to a version that I know for sure worked from July. Still, all I get is the loading icon.

    September 17, 2015 at 4:22 pm #504946
    Yigit

    Hey!

    Please install version 3.3.2 and then we will look into it again. 3.3.2 works for all users, there must be something on your installation and only way we find it out is working on the site with version 3.3.2.

    Cheers!
    Yigit

    September 17, 2015 at 4:27 pm #504956
    mbroooshkey

    @Yigit I show both the Support user and my username are running the latest. I go to Enfold>Theme Updates, and the message at the bottom says:
    _______________________________________________________
    Theme Updates

    No Updates available. You are running the latest version! (3.3.2)

    Check Manually
    _______________________________________________________

    Do you see anything different?

    September 17, 2015 at 4:33 pm #504965
    Yigit

    Hey!

    Do you mind posting FTP access here privately as well?

    Best regards,
    Yigit

    September 17, 2015 at 4:40 pm #504973
    mbroooshkey

    @yigit

    September 17, 2015 at 4:49 pm #504984
    Yigit

    Hey!

    FTP credentials are not working for me. Can you please check them once again?

    Cheers!
    Yigit

    September 17, 2015 at 4:54 pm #504991
    mbroooshkey

    Try this @yigit

    September 17, 2015 at 4:59 pm #504996
    Yigit

    Hi!

    No, unfortunately this does not work as well.
    I tried to insert debugging code in Appearance > Editor > Functions.php file but it gives permission error. I wanted to add the code via FTP, that is why i am asking for logins.
    If folks that host your site can do it, please ask them to add following code to bottom of wp-content/themes/enfold/functions.php file 

    //set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
	return "debug";
}

    Cheers!
    Yigit

    September 17, 2015 at 5:13 pm #505003
    mbroooshkey

    @yigit —

    September 17, 2015 at 6:17 pm #505063
    mbroooshkey

    @yigit —

    Could my issues have anything to do with the Permalink settings?

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Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘For Yigit – Assistance with Avia’ is closed to new replies.