I'm not sure if this is part of the theme conflicting with the Digital Downloads plugin or not. Is there a way to tell? If you can give me advice on how to identify this, that would be great. I don't want to waste your valuable support time if this isn't a conflict with the theme.
Here is my urgent issue (urgent because I launched my business two days ago and have been heavily campaigning and running ads and tweets to this post which contains a form that isn't showing field names for anyone using IE (even version 9+).
These browser users are not able to see the fields that are in my download form such as \"email\", \"name\", etc. This is a problem because my customers are already emailing me telling me that they cannot download it when using IE.
You will see the form if you use IE and hit \"Check Out\" on my free download at: http://toxicfree.me/YVFcGe
Firefox, Safari, & Chrome are fine but a large population of my target audience uses IE.
Thanks for letting me know if this is theme related or not.