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  • #621111

    Hi There,

    The Format box not showing in post on one website.

    Update: When we deactivate the box and reactivate it, it is showing up. After saving the post it is disappearing again.

    Any idea?

    Thanks, T.

    • This topic was modified 7 years, 11 months ago by elbnetz.
    #621961

    Hi elbnetz,

    I’m not sure what you mean by the format box? Could you try to explain a bit further please? We will need admin login details to check the backend, please post them in private.

    Best regards,
    Rikard

    #622006

    When you open an existing article you should see on the right hand side a “format” box to select the format with wich the article should be published. But you don’t. Only if you deactivate and reactivate the box under options.

    Thanks!

    #622805

    Hi,

    That’s probably because it’s been deselected by someone at some point, if you select it and save it should show up the next time.

    Best regards,
    Rikard

    #623721

    Unfortunately it doesn’t.

    #625553

    Hi,

    The post format module is there when I edit the post. And it’s still there after I updated the page. This issue is probably not theme-related. Please try to deactivate all plugins if the issue is still happening.

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)
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