Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 19, 2017 at 11:40 pm #824245
    jamesgeiger

    Hello Kriesi!

    I updated to Version 4.1.2 and thought there had been no issues. Today I added a new Post (see below), and the formatting was odd when I previewed it. Instead of a White content area, it is now Black. If you go to the Home Page of our site (below), scroll down and you’ll see that photos that previously were in columns, are now displaying full-width and pixelated. Some pages and posts of the site are affected – some are not.

    So I re-installed 4.1.2 via FTP, hoping that would help, but it hasn’t.

    Would you please take a look and let me know what you think is going on and how to correct it?

    If I restore the 4.0.7 version of the Theme, is it sufficient to FTP over the existing Enfold theme, or should I delete 4.1.2 first, and then upload 4.0.7?

    Thank you,
    Jim Geiger

    July 20, 2017 at 8:36 am #824423
    Rikard

    Hey James,

    I can’t see much at when I log in to WordPress since the account doesn’t have admin rights, could you update it please?

    Best regards,
    Rikard

    July 20, 2017 at 8:07 pm #824838
    jamesgeiger
    This reply has been marked as private.
    July 21, 2017 at 6:59 am #825004
    Rikard

    Hi Jim,

    Thanks for that. Though I can’t see the first issue of the black background on the post in private. It’s displaying like it should on my end, did you try clearing your browser cache and reload the page? You could also try a different browser or an incognito window if you are using Chrome.

    Best regards,
    Rikard

    July 21, 2017 at 5:39 pm #825194
    jamesgeiger
    This reply has been marked as private.
    July 22, 2017 at 11:03 am #826866
    Rikard

    Hi Jim,

    Ok, thanks for the feedback. We try to keep up with LayerSlider updates as much as possible but we need to test that the version we are using is working as it should in the theme when we are working on updates. In the meantime LayerSlider usually puts out updates so it’s difficult for us to keep up. I haven’t heard about the permalink problem you are describing before though, are you sure it’s not a conflict coming from somewhere else?

    About server requirements; I would recommend that you try to run PHP7, or at least 5.6. Other than that I would try to go for a hosting provider with a good track record.

    Best regards,
    Rikard

    July 22, 2017 at 6:47 pm #828437
    jamesgeiger
    This reply has been marked as private.
    July 22, 2017 at 10:04 pm #828477
    goldengate415

    For what it’s worth, I had nothing but headaches from Go Daddy for years… I switched to WP Engine and have had zero issues in a year. Zero. They are amazing and now I realize how bad things were with Go Daddy.

    July 27, 2017 at 7:47 am #830478
    Ismael

    Hi,

    Please go to wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php the try the following snippet in the 13th line.

    // Remove LayerSlider's update notifications
add_filter('site_transient_update_plugins', 'av_remove_ls_update_notification');
function av_remove_ls_update_notification($value) {
    if($value) {
        unset($value->response[plugin_basename(__FILE__)]);
            return $value;
    }
}

    According to @yigit, it will remove the plugin notification.

    Best regards,
    Ismael

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