Viewing 12 posts - 1 through 12 (of 12 total)
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  • #407522

    Hello,

    Please check http://www.maco-design.nl/product/buitentafel/

    When you view the product and click on a small image underneath the big image, a white frame shows around the image. This frame will disappear when you click next to the image.
    This frame wasn’t there before. How come it shows now and how can I make it go away?

    Thanks for your answer!
    Martine

    #407698

    Hi famewebdesign!

    That’s most likely another lightbox plugin your using. Deactivate all of your plugins and then reactivate them one by one to see which one is causing the problem.

    Regards,
    Elliott

    #407709

    Hello Elliot,
    So the problem comes from WooCommerce, you think? Because the products are shown in WooCommerce.
    Martine

    #407717

    Hi!

    Yes, you may have the WooCoommerce lightbox functionality activated, if you want to use that instead of the Enfold one you’d need to disable it in the Theme Options.

    Regards,
    Josue

    #407726

    Thanks Josue,
    I didn’t make a specific setting in WooCommerce for how to show the images. When I want to disable the function in Enfold, is it in “Advanced Settings”?

    This frame wasn’t there before. I think it showed up after an update. So when I disable the lightbox functionality in the Theme options, the frame will go away?

    Advanced settings? Or anywhere else? I can’t find where to change the setting.

    Martine

    #407734

    Here – http://screencast.com/t/UEiA89SCilb6

    Best regards,
    Josue

    #407746

    Thanks Josue!
    I disabled the option but the frames still appear.

    So it’s an WooCommerce issue then?
    Martine

    #407752

    Can you please a screenshot of the frame you are referring to?

    Regards,
    Josue

    #407763

    See attachment. The white frame around the image wasn’t there before. You only saw the image. Now the image is smaller then before and has the white frame. It’s on all images in the products on http://www.maco-design.nl example

    #407770

    Oh i see, that’s seems to be jquery-colorbox plugin. I’d suggest disabling it (Plugins) and enabling the Enfold one again.

    Best regards,
    Josue

    #407771

    Its fixed!
    Thanks Josue!
    Martine

    #407783

    You are welcome Martine, glad to help :)

    Regards,
    Josue

Viewing 12 posts - 1 through 12 (of 12 total)
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