Viewing 9 posts - 1 through 9 (of 9 total)
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  • #14632

    Hello,

    I cannot figure out how to configure the slideshow on my front page success fully. You can view the page here http://anytimeforadvocare.com/?uc=true&pwd=240436. I have everything set up correctly and images loaded but event the stock photos will not show up. Please advise.

    #84270

    Hi MediaPlayground!

    I had a similar issue some time ago that looked exactly like this. Figured out it was caused by the Minify function of W3C Total Cache. If you have any cache plugin installed, try to deactivate and reload.

    #84271

    Hi,

    @shutterlag: Thanks for the information. :)

    @MediaPlayground: Kindly deactivate all your plugins, this might be caused by some plugin or jquery conflict. If it shows up, try activate one by one to check what plugin is causing the issue.

    Regards,

    Ismael

    #84272

    I don’t have any plugins active at the moment. I had the bbpress forum plugin activated but I assumed that would work correctly. I deactivated it and reloaded it with no change. I believe there is a deeper issue. Is there a secure way I can send you login information so you can take a look.

    #84273

    Hi MediaPlayground,

    I’m not sure why it doesn’t show up, let me tag the rest of the support team to take a look at the issue.

    Regards,

    Ismael

    #84274

    Thank you. I am willing to send over my login information if necessary. Just give me an email address to send to.

    #84275

    Hi MediaPlayground,

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    There seems to be some javascript errors popping up as well which might explain the slideshow now working correctly. It would probably be worth it to re-download the theme files from Themeforest and then re-install the theme again in case any of the files got corrupted on installation. Note: this won’t effect any current theme settings you have already made, it will just re-load the theme files over the old ones.

    Regards,

    Devin

    #84276

    @Devin – Thank you! I just sent you the email from johnathan / mediaplayground / net . Let me know if you did not receive it. I will try another reload. I have tried that once before.

    #84277

    Hey Johnathan,

    I did send you a response yesterday after I received your email. Just to recap, your javascript files are incomplete and need to be re-uploaded to your server so that the theme can properly call on them for the slideshow and other effects.

    Regards,

    Devin

Viewing 9 posts - 1 through 9 (of 9 total)

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