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  • #602773

    Maybe I’m missing something, but when I try to add a single image to either the full screen slider or the full width easy slider, the save button doesn’t work. I click it and nothing happens and a blank slide is added.

    The same thing happens if I have already added multiple images to a slider (adding multiple images at once still seems to work) and then want to change one of those images – the save button is clicked and nothing happens.

    Has anyone else experienced this issue?

    #603188

    Hi esemmel!

    Could you please provide a link and login details to your site. You can place the information in the Private Content section of your reply.

    Cheers!
    Jordan

    #603236

    I’ve posted the info in pvt. Note I’ve been testing with the topmost page when you search using “drafts”

    #603888

    Hi!

    We checked for the issue but did not find anything wrong just in case if you like to have a look at it we have setup a private test page ( Link in private ) everything seem to work fine.

    Best regards,
    Vinay

    #603944

    Hi. I thought I sent this reply last friday, but apparently I never clicked the submit button.

    It appears the plugin “genesis sidebars” was causing this issue.

    It seems weird that such a plugin would effect this, but when that one was deactivated, the saving problem went away.

    #604095

    Hey!

    glad you found the cause of the problem. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Regards,
    Andy

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘full screen slider & full width easy slider saving issue’ is closed to new replies.