Viewing 8 posts - 1 through 8 (of 8 total)
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  • #190022

    Hi,

    I’ve got a number of “Full-width easy sliders” with a “fixed” background image. When viewed in the browser it acts as I expect. (With the background image “fixed” in place) however when viewed on mobile devices (android and ios) it appears as a “scrolling” background. Is there any way to change this?

    Site – http://tinyurl.com/pajknpa

    Many Thanks

    #190717

    Hi colinmackinnon!

    That is because you have turned off Responsive Layout. Please try going to Enfold theme > General Settings and turn it on.

    Cheers!
    Yigit

    #191063

    Hi Yigit,

    Thanks for the response. I’ve changed to a responsive layout but still having the same issue. Is there anything else you could suggest trying?

    Thanks

    Colin

    #191868

    Hey!

    Can you first try updating your theme files to the most recent version so we can make sure it isn’t a previously fixed issue.

    Regards,
    Devin

    #191873

    Hi Devin,

    I’ve just checked and it’s claiming to be the most up to date version already.

    Thanks

    Colin

    #191890

    Hi!

    It seems like you are still using version 2.3.2. Please login on ThemeForest and go to Downloads section to download the latest version manually and update the theme via FTP
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Cheers!
    Yigit

    #191918

    Hi Yigit,

    I’ve updated the theme but no change in behaviour.

    I’ve noticed that your demo page has the same issue, at least for android,at http://www.kriesi.at/themes/enfold/portfolio-item/single-portfolio-fullscreen-slider-3/

    Perhaps this is just part of the nature of the theme? A quick search suggests that there are jQuery solutions to this problem so that could maybe be something that’s considered in a future update?

    Thanks

    Colin

    #192535

    I think that may the case. We had (some months back) talked about various fixes for the fixed backgrounds on ipads and I *thought* Kriesi had added in some changes in one of the recent updates but looking through our internal conversations again it doesn’t look like there was a final fix for it.

    I know the hold up on version 2.5 has been background videos and content so I think this may be something that will get addressed in some part with this update. If not hopefully yes, we’ll add some additional fixes for mobile down the road.

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