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  • #278078

    Hey

    I had the full screen video working, but have since realised that it is not loading in all browsers. Specifically IE9 and Firefox.

    Is there a fix for this?

    #278216

    Hi,

    Is the video self-hosted or YT/Vimeo? can you post the link to the page please?

    Regards,
    Josue

    #278595
    This reply has been marked as private.
    #278652

    Hi!

    You’ll need to update your theme to the most recent version which has had lots of bug fixes for the video slider implementation.

    The self hosted video will need to work according to the web standards and browser standards on supported video. Eg, not all browsers support the same video formats so you need to have fallback formats in the exact same location with the same name (but different formats) in your WordPress installation so that the theme can serve them to the other browsers as needed.

    Regards,
    Devin

Viewing 4 posts - 1 through 4 (of 4 total)

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