Galleries/Backgrounds not loading on SOME browsers/computers... « Support Forum | Kriesi.at

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Galleries/Backgrounds not loading on SOME browsers/computers...

5 posts from 2 voices

Started 9 months ago by PeaGreenSolutions
Latest reply from Devin
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PeaGreenSolutions
Member

Hi!

Somewhere along the way, something happened with backgrounds not showing up on some computers and some browsers. I'm not able to replicate the issue except on my Droid (and it's not appearing on iPhones either). I checked on a Mac, on a PC, on Safari, IE, Firefox and Chrome and I am able to see them but my boss can't on her computer (PC laptop at home). Do you have any theories about why this might be happening? On my Droid and on her computer it's only showing the default background color (set to black), but nothing else.

Everything was fine until last Friday. A few things I did was install the All-in-one-SEO plugin, the Transposh plugin, futzed around with widgets and stuff... changed fonts... not sure what else...

Thanks for any ideas!

Posted 9 months ago #
PeaGreenSolutions
Member

Update-- seems to work on some browsers again, but it's not working on mobile devices. Just a black screen (the default color), any ideas?

Posted 9 months ago #
Devin
Moderator

Hi PeaGreenSolutions,

Try disabling all your plugins then testing everything again. Then re-enable them one by one to see if you can find the plugin causing the issue.

Regards,

Devin

Posted 9 months ago #
PeaGreenSolutions
Member

Nevermind!!!! It was a line in the .htaccess file that had been changed. Nothing to do with you guys (not that it would have been, I was just fishing for ideas of what I might have broken).

Sorry, and thanks for a great theme!

Posted 9 months ago #
Devin
Moderator

Glad you were able to figure it out :)

Regards,

Devin

Posted 9 months ago #