October 10, 2013 at 2:50 pm #173612
Many thanks for such a wonderful theme, it looks great but it would be appreciable that you will help us.
On Our Domain http;//www.comprompt.co.in we are using Enfold Theme when we want to add gallery while clicking on Add/Edit gallery is it not opening, the pop up screen is not opening .
Previously it was working properly , since the last two updates it is not working properly.
we have tried in all the browser but the problem still persist .
Please help us on the same , so that we can add galleries on our sites.
If needed, we can also provide you with credentials.
Is there any plugins or something that will update the theme automatically ?
so request you to check the issue and reply us ASAPOctober 11, 2013 at 1:47 am #173886October 11, 2013 at 7:26 am #174035October 11, 2013 at 5:53 pm #174299
Please update your theme to version 2.3.2 and let us know if issue remains
For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
YigitOctober 14, 2013 at 3:26 pm #175093October 16, 2013 at 4:59 am #176182
The first thing to try is to deactivate all active plugins. Make sure that any dropins like jetpack are disabled as well.
Log out of WordPress and then back in and try things again. If all works, re-enable your plugins one by one to find the conflict.
DevinOctober 18, 2013 at 12:27 pm #177358October 18, 2013 at 4:18 pm #177456October 19, 2013 at 1:42 pm #177872October 22, 2013 at 3:55 pm #179115October 29, 2013 at 8:41 am #181941October 30, 2013 at 8:38 am #182350
1) I updated WP to v3.7.1 and the gallery seems to work now. Before I got this error message
Uncaught SyntaxError: Unexpected token ILLEGAL load-scripts.php,qc=0,aload,P5B,P5D=jquery-ui-core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-so…:31
2) Please try to install and configure a smtp plugin: http://wordpress.org/plugins/easy-wp-smtp/ – we use the wp_send function to send the emails and it should be compatible with our theme.
PeterOctober 30, 2013 at 12:18 pm #182389November 1, 2013 at 2:57 pm #183388
I’m unable to connect and log in to the site at the moment. Keep getting an eventual timeout error.November 2, 2013 at 8:34 am #183653November 5, 2013 at 3:55 am #184602
I created the “Media Elements test” page and added in a gallery with images. I had no issues on my end adding in anything or issues with the modal windows showing.
Seems to be fixed from what I can tell. If you are having issues still, I would suggest trying a different browser with no extensions/add ons or from another computer.November 7, 2013 at 9:53 am #185521November 7, 2013 at 7:46 pm #185784
I tested both and again have had no issues.
I suggest you try a different browser or make sure that the ones you are using are updated.November 8, 2013 at 8:54 am #186044November 11, 2013 at 10:54 am #186790November 11, 2013 at 3:19 pm #186860
The topic ‘Gallery is not working when we want to add any images it is not opening.’ is closed to new replies.