Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • August 30, 2017 at 2:55 pm #845823
    mllibre

    Hi, i used ENFOLD theme i don’t know how, but the gallery on product page has been changed. The gallery appears in one column instead of three that was shown before, and like demo: http://kriesi.at/themes/enfold-shop/product/blue-blouse/
    How can i fix it?
    Thanks,

    August 31, 2017 at 3:54 pm #846312
    Victoria

    Hey Marc,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
    Please disable caching and minification, while we are checking.

    Best regards,
    Victoria

    August 31, 2017 at 5:11 pm #846403
    mllibre

    Caching disabled

    September 1, 2017 at 9:50 am #846737
    Rikard

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.1.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    September 1, 2017 at 10:14 am #846766
    mllibre

    Hi Rikard, theme updated and nothing change.

    Thanks,

    September 2, 2017 at 6:06 am #847065
    Rikard

    Hi,

    Thanks for the feedback, but I can’t see the issue on the page you linked to anymore. Did you make sure to clear your browser cache and reload the page? You can also try to open the page in an incognito window using Chrome.

    Best regards,
    Rikard

    September 4, 2017 at 12:52 pm #847698
    mllibre

    Thanks Rikard, now looks great!

    September 5, 2017 at 5:54 am #847968
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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