Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #741368

    There is a plugin that I use called Instagram Feed (https://smashballoon.com/instagram-feed/)

    You display your IG feed on various pages by placing shortcode in a text/code element in advanced layout editor.

    When I originally started using it, it worked perfectly. Somewhere along the way though, the element in the advanced layout editor (on every page) has disappeared, but the content still shows up on the live/public page. So even though I don’t technically have the IG feed short code embedded on various pages according to the editor, the IG feeds still show up.

    I have tried deactivating the IG plugin, but when I do that, the live/public pages simply show the actual shortcode text rather than the IG feed. When plugin is deactivated, there is still no element in layout editor letting me edit or remove the shortcode.

    I’ve provided you with a temp login to check it out.

    If by any chance your final answer is that this is caused by not having the latest theme update, then please see this post. I am unable to update my theme for some reason. https://kriesi.at/support/topic/cannot-update-theme-sorry-you-are-not-allowed-to-access-this-page/

    Thanks!

    • This topic was modified 7 years, 1 month ago by juliacecere.
    #743147

    Hey juliacecere,

    Thank you for using Enfold.

    Where can we find the page with the issue? Please switch the builder to debug mode then edit the page with the issue. Check if the shortcodes are still there.

    // http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Ismael

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.