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  • August 8, 2017 at 5:10 pm #835917
    mattwalt

    Hi Have been using an older version of Enfold on this site and recently upgraded to the latest version. There is an external publicity company involved who have specified code snippets added for analytics (but they’ve never worked 100%) – I have included their GA code in the field but they are not receiving any analytics responses at all now… Also they want to track form submissions as well…

    Could there be a conflict – or have I mucked the GA approach?

    August 9, 2017 at 1:39 pm #836373
    Rikard

    Hey julie_ferrand,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 9, 2017 at 1:42 pm #836376
    mattwalt

    No problem – please find below:

    August 10, 2017 at 7:11 am #836781
    Rikard

    Hi,

    Thanks for that. Your analytics code should look something like this:

    <script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','https://www.google-analytics.com/analytics.js','ga');

ga('create', 'UA-XXXXX-Y', 'auto');
ga('send', 'pageview');
</script>

    You can get it from your analytics account.

    Best regards,
    Rikard

    August 10, 2017 at 7:23 am #836783
    mattwalt

    Hi Rikard – thats fab – busy following up with the SEO guys on that. The other thing is form submissions.

    They keep sending me this code:
    onClick=”ga(‘send’, ‘event’, { eventCategory: ‘Form’, eventAction: ‘Submit’, eventLabel: ‘Contact’});”

    Which does not seem to be working (I don’t think it will actually)… Is there any way to track form (contact) submissions from the site?

    Thanks Matt

    August 10, 2017 at 7:27 am #836784
    mattwalt

    Also they were keen to track the video on the home page as well… The code they supplied was this…

    onClick=”ga(‘send’, ‘event’, { eventCategory: ‘Homepage Video Play’, eventAction: ‘Click’, eventLabel: ‘Interest’});”

    Login

    August 10, 2017 at 7:28 am #836786
    mattwalt

    I just found the original code they supplied for the tracking: Didn’t seem to work – but is this correct?

    Event Tracking:

    Link

    Website Call Tracking Code:

    <script type=”text/javascript”>
    (function(a,e,c,f,g,h,b,d){var k={ak:”853609597″,cl:” 356LCIeo8nAQ_ZiElwM”, autoreplace:”+44 (0) 370 626 0400″};a[c]=a[c]||function(){( a[c].q=a[c].q||[]).push( arguments)};a[g]||(a[g]=k.ak); b=e.createElement(h);b.async= 1;b.src=”//www.gstatic.com/ wcm/loader.js”;d=e. getElementsByTagName(h)[0];d. parentNode.insertBefore(b,d); a[f]=function(b,d,e){a[c](2,b, k,d,null,new Date,e)};a[f]()})(window, document,”_googWcmImpl”,”_ googWcmGet”,”_googWcmAk”,” script”);
    </script>

    August 10, 2017 at 8:14 am #836807
    mattwalt

    I’ve run a test myself on the site – and the GA code seems to bee working. I’ll let you know what the SEO guys say.

    Thanks Matt

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